What Encore's All About:

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

The Opportunity:

CLIENT MANAGER – FUTURE OPPORTUNITY

Position Summary:

The Client Manager is the strategic day-to-day partner for an assigned portfolio of clients with Encore. This individual contributor builds trusted relationships, understands each client's business deeply,



and converts business priorities and field results into recommendations that improve performance and create value.
The role owns the client promise – the what, why, and intended business outcome – and works with core operations and internal partners to ensure priorities are clearly defined, measurable, commercially sound, and ready for field execution. The Client Manager does not directly manage field employees or field leaders. The Client Manager reports directly to the Director of Client Services and works on a team-oriented team.

What Success Looks Like:

- Clients view the Client Manager as a trusted advisor who understands their business and brings forward ideas proactively.
- Reporting is translated into clear insights, implications, and recommended actions rather than presented as data alone.
- Client priorities are well scoped, measurable, commercially sound, and communicated clearly to core operations.
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📌 Client Manager (Oakville)
🏢 Encore
📍 Oakville