Manager - Deposits, Billing and Commissions

Sponsor Financial Services (SFS) is responsible for the timely and accurate administration of sponsor financial transactions, including premium allocation, billing, receivables management, commissions, and financial integrity activities. The Manager, Deposits, Billing & Commissions plays a critical leadership role in ensuring the accuracy, effectiveness, and control of these functions while driving operational excellence, service quality, and continuous improvement initiatives.

Reporting to the Director, Sponsor Financial Services, this position leads 2 teams responsible for deposits, billing, and commission administration and works closely with internal stakeholders across Finance, Risk Management, Underwriting, Sales, and Financial Integrity & Controls to ensure accurate financial outcomes and robust operational controls.

Position Responsibilities:

Financial Operations & Oversight





- Provide leadership and oversight for the accurate allocation of sponsor premium payments and administration of billing activities.
- Ensure commissions are calculated, validated, and paid accurately to advisors and in accordance with established policies and controls.
- Monitor and manage suspense accounts, unallocated funds, and aged financial exceptions to ensure timely resolution.
- Assess and mitigate financial risks related to misallocated funds, billing inaccuracies, commission discrepancies, and other financial exceptions.
- Maintain effective financial controls to support the accuracy, completeness, and integrity of billing, deposits, and commission processes.
- Apply advanced understanding of

📌 Manager - Deposits, Billing and Commissions (London)
🏢 Manulife
📍 London