Lead team operations at HMSHost as a Shift Supervisor in Hudson. Ensure superior customer service, manage daily activities, and drive associate productivity through effective training.
As a Shift Supervisor, you'll assist management in overseeing daily operations, monitor staff productivity, and ensure compliance with corporate standards. This hands-on role includes directing work, scheduling shifts, and resolving customer complaints while exemplifying service excellence. Your leadership will be pivotal in maintaining a vibrant work environment and achieving business goals.
Key Responsibilities:
• Monitor daily activities and manage associate breaks
• Complete opening, daily, and closing checklists
• Train new associates and coordinate their onboarding
• Operate cash register and maintain cash security
• Ensure compliance with safety guidelines and food standards
Requirements:
• High School diploma or equivalent required
• 6 months of supervisory experience preferred
• Experience in food and beverage service and cash handling
• Robust communication skills for customer interactions
• Ability to lift up to 40 lbs and manage physical tasks
Enhance your supervisory skills and customer service excellence at HMSHost in Hudson.