Are you a Technical Writer with experience in SaaS technical writing and ability to translate complex technical workflows into clear and easy-to-read documents? Our large Alberta-based financial client is seeking a Technical Writer for a 4 month contract.

Client: Financial Services

Duration: 4 months with a hard cut-off

Location: Remote

Pay Rate: $79-95/hr INC

Advantages

- Advance your career by working with a top financial institution in Alberta.

Responsibilities

Key Responsibilities & Deliverables:

- Documentation Audit & Gap Assessment: Audit existing CreditLens user guides, analyze usage/feedback, and identify outdated procedures or missing functionality.
- User Guide Overhaul & Maintenance: Author, update, and standardize comprehensive user guides, technical manuals, release notes, and step-by-step procedure documents for the CreditLens SaaS platform and business banking release.
- Target Operating Models (TOMs): Translate complex technical system specifications and API/model updates into clear, structured, and easy-to-read documentation for end users and support teams.
- Resource Centralization: Maintain standardized, audit-ready documentation in shared repositories.

Qualifications

Key Qualifications:

- Proven track record in software/SaaS technical writing, software user guide creation, and workflow mapping.
- Solid technical comprehension and ability to collaborate with developers, business analysts, and credit specialists.





We look forward to supporting you in your job search Good luck

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

📌 Technical Writer (Edmonton)
🏢 randstad canada
📍 Edmonton