Senior Client Service Consultant in Winnipeg, in office full-time, coaching leaders and teams while strengthening service excellence and client experience.

At CIBC, this Senior Consultant, Client Support, Regional Office, provides consultation and guidance to front-line leadership. You will support advisory planning, service process implementation, stakeholder management, and operational effectiveness. The work helps sustain consistent client-focused practices and stronger relationships.

Key Responsibilities:

- Coach front-line leaders on client service standards
- Support advisory planning model implementation and sustainment
- Analyze service trends and performance indicators
- Recommend practical improvements to senior management




- Train teams on relationship planning tools

Requirements:

- Experience coaching employees and developing team goals
- Experience implementing service processes and advisory practices
- Strong stakeholder management and relationship-building abilities
- Ability to investigate complex information and communicate insights
- Business, finance, commerce, or related degree or diploma

Apply client service coaching, advisory support, and analytical thinking as a Senior Consultant with CIBC in Winnipeg.

📌 Senior Client Service Consultant (Winnipeg)
🏢 CIBC
📍 Winnipeg