Unified Lockbox Processing Associate

The Prospect:

Processes simple to more complex transactions/jobs, ensuring accuracy and in accordance with Symcor procedures and required deadlines, including keying, capturing, reconciling, balancing, posting, clearing, conducting quality control and distributing or transmitting a variety of financial items. Documents, reports and investigates exceptions or unusual items for processing.

Shift Time : Please confirm

Reliability Status - Protected B

About The Role:

- Reconcile and balance the cashbook/journal using applicable balancing tools, investigate differences, and prepare required GL entries.
- Post entries and balance ACSS clearing data in preparation for settlement between financial institutions and virtual or physical exchange of transactions/documents.
- Key transactions including commercial courier data, and adjust entries to client’s accounts for items that require specialized handling (examples include NSF cheques, stop payments, error corrections, etc).




- Access and post entries to multiple client/Symcor applications, balance and reconcile statements, balance and monitor client G/L accounts, investigate errors, adjustments or differences, and communicate directly with external clients to address items.
- Receive escalations and change requests from clients, and where necessary, create Incident Reports (IR) for future investigation and resolution.
- Reconcile items after the Symcor capture process using applicable tracking systems, investigate differences and forward rejects/exceptions to other departments for resolution.
- Accurately prepare work for dispatch to financial and commercial clients, ensuring work is balanced, scanned/completed in operating system.
- Key financial data from monetary items into the appropriate machine or system and assist in high-volume keying, as needed.
- Distribute workflow as per department requirements.
- Review reports, cashbooks and G/L

📌 Unified Lockbox Processing Associate (Montreal)
🏢 Symcor
📍 Montreal