Calgary Catholic Immigration Society (CCIS) is seeking a Client Support Worker for Temporary Foreign Workers (TFWs) to support the settlement, integration, and well-being of migrant workers and their families in Banff, Canmore, and the wider Bow Valley. Duties include providing support services individually or in groups; advocating for their rights; delivering group information sessions; and building connections between TFWs and the community. Primary duties and responsibilities include, but are not limited to:

- Facilitate initial assessments and one-on-one sessions with foreign workers and identify immediate needs.
- Develop personalized action plans for each client, provide relevant services, including information sessions (about rights and responsibilities), settlement support, system navigation, referrals and emergency support.
- Advocate on behalf of clients with government, external organizations, public systems, and the broader community.
- Stay up to date with changes in immigration policies and procedures and disseminate relevant and accurate information to clients and colleagues.
- Design an outreach plan, organize and participate in community events and activities to connect with TFWs and employers to promote social inclusion in Bow Valley areas.
- Develop and maintain partnerships with local organizations and businesses to enhance the network of support for TFWs.
- Transcribe and enter client information into the database for accurate recordkeeping, administer client feedback surveys,



and submit regular reports on program activities and deliverables.

Additional Information CCIS – Who We Are

CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in designing and delivering comprehensive services for our newest neighbors. We deliver these services through a energetic, multicultural, multidenominational and multidisciplinary team of professionals who collectively speak over 80 languages. From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process.

CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.

CCIS – Business, Employment and Training Services (BETS) Division

Obtaining sustainable employment is a primary goal for the majority of the clients/students who attend the programs and utilize the services delivered by our BETS division. Our aim is to deliver programs that prepare individuals for economic independence within the realities of today’s Canadian workplace. Our experienced and knowledgeable BETS staff and volunteers achieve excellence by designing and delivering many practical employment and training initiatives.

📌 TFW Case Worker – Bow Valley (Banff)
🏢 The Job Resource Centre
📍 Banff