Join Our Team

The Comox Valley Division of Family Practice is seeking a highly organized, detail-oriented, and collaborative Operations & Finance Coordinator to support the day-to-day operations of our organization.

This is an exciting opportunity for a professional who enjoys balancing operational coordination, financial administration, membership services, and organizational support in a dynamic primary care environment. The successful candidate will play a key role in helping our team deliver programs and services that support family physicians, nurse practitioners, and healthcare system partners across the Comox Valley.

About the Role

Reporting to the Executive Director, or designate, the Operations & Finance Coordinator is responsible for coordinating organizational operations, financial administration, membership services, and program support activities. The role helps ensure efficient systems, robust organizational processes, accurate financial records, and a positive experience for members, staff, and partners

DUTIES AND RESPONSIBILITIES

Operations & Administration

- Coordinate day-to-day office and organizational operations.
- Manage vendor relationships, office supplies, equipment, and service contracts.
- Support organizational systems, process improvements, and documentation.
- Coordinate meetings, prepare agendas, record minutes, and track action items.
- Maintain organizational policies, procedures, and operational records.
- Support employee onboarding, engagement, learning initiatives, and workplace culture activities.
- Lead health and safety compliance (WorkSafe BC) activities, including workplace assessments, policy updates,



employee safety orientation, ongoing assessment of potential hazards and implementing risk mitigations.
- Coordinate technology support requests, software subscriptions, and asset tracking.
- Ensure that confidentiality and security of all data, communication, and documentation is in alignment with Division policies and applicable privacy laws, including the Personal Information Privacy Act (PIPA).
- Support organizational communications, newsletters, website updates, and internal announcements.

Finance

- Working closely with the Finance Manager, process invoices, contracts, accounts payable, approvals, and payments.
- Manage member sessional claims and submission processes.
- Enter and maintain financial records in QuickBooks Online.
- Prepare financial tracking reports and maintain funder documentation.
- Monitor and manage finance-related communications and records.

Membership Services

- Maintain accurate member records and databases.
- Process membership applications and onboarding activities.
- Respond to member inquiries and provide support.
- Track engagement metrics and prepare membership reports.
- Assist with member events, registrations, and feedback activities.

Program & Project Support

- Support program administration, scheduling, communications, and reporting.




- Coordinate meeting logistics and documentation.
- Assist with data collection, evaluation activities, and funding reports.
- Contribute to special projects and organizational initiatives as required.

Perform other duties as required to support the work of the Division.

QUALIFICATIONS & EDUCATION

- Post‑secondary education in a related field (Business Administration, Finance, Healthcare Management, Human Resources) and a minimum of three (3) years of progressively responsible experience in operations, finance, HR, Administration or project coordination, preferably in a healthcare or non‑profit setting, or an equivalent combination of education and/or experience.
- A demonstrated commitment to cultural humility, with a focus on practicing cultural competency and sensitivity.
- A valid Class 5 Driver’s License and access to a reliable vehicle is an asset.

KNOWLEDGE, SKILLS & ABILITIES

- Excellent organizational and time management skills, with the ability to prioritize tasks, adapt to changing needs, and meet multiple deadlines with minimal supervision.
- Strong ability to stay productive and focused under pressure, particularly during high‑Demand periods.
- Detail‑oriented with a focus on accuracy and precision in all tasks and documentation, including proficiently managing and maintaining electronic files on platforms like SharePoint.
- Excellent interpersonal and communication skills, with the ability to respond promptly and professionally to inquiries and effectively engage with individuals from diverse backgrounds, both

📌 Operations and Finance Coordinator (Comox)
🏢 Comox Valley Division of Family Practice
📍 Comox