We're looking for an IT & Systems Manager who builds and maintains — and who can be trusted with the systems the company runs on.

Our team ships internal tools with Claude Code every week, and we'd rather build than buy whenever building is the better answer. That speed needs someone in charge of it.

You'll lead our small technical team: our AI and internal tools developer, a contract AI engineer, and the app developers we're hiring now. You'll set the rules for how we build and review what ships. You'll also own the systems the business depends on — our ERP, our data, our email, our devices and our security — and keep them fast, accurate and standing up through our busiest weeks of the year.

Some days you're building. Other days you're making sure what everyone else built is protected to run. The second part is not the lesser half of this job.

This isn't a ticket-queue job. If you fix the same problem twice, you automate it.

The non-negotiables

You build with Claude Code first, and you check its work after. You let Claude take the lead and you act as the architect. You can explain every change you approve, and you've verified it works and it's secure.

You've run things in production, not only built them. You've owned a system people depend on every day — an ERP, a warehouse or order system,



a company's core infrastructure — through a migration, a peak season, or an outage at the wrong hour. You know what you'd do differently next time.

You're AI-first, not AI-curious. When someone asks for a tool, a report or a fix, your first question is "can Claude do this?" You use Claude Code, Cowork and MCP servers every day, and you can teach a warehouse lead or a CS agent to use them safely.

You're hands-on with real hardware. Laptops, phones, printers, label printers, scanners and Wi-Fi. When something breaks in the warehouse, you're the one who walks over and fixes it.

You're in Calgary. You live here or you'll move here before your start date. The job is hybrid, but hardware, the warehouse and the team mean regular days on site, so remote from another city or country won't work.

What you'll do

Lead the technical team

- Manage our AI and internal tools developer and the app developers, and coordinate with our contract AI engineer
- Set priorities with leadership, run code reviews, and own how internal tools and the training app get released and rolled back
- Own our development rules: company code in the company GitHub, company data in company databases, secrets scanned before every push, nothing important tied to one person's

📌 IT & Systems Manager (AI-First) (Calgary)
🏢 Bells of Steel
📍 Calgary