Drive Canadian Retirement HR Services strategy at Manulife in hybrid Waterloo with product ownership, agile delivery, and AI opportunities. This experienced Product Owner leads digital HR Services products across strategy, usability, adoption, and continuous innovation. You will represent customer and business needs while guiding product vision, roadmap, backlog priorities, and iterative delivery. The work includes analytics, platform modernization, design systems, personalization, and stakeholder alignment.
Key Responsibilities
- Define product vision, roadmap, and priorities
- Prioritize backlogs, user stories, and sprint outcomes
- Lead agile ceremonies and oversee UAT
- Use analytics and AI opportunities to improve experiences
- Align stakeholders across HR, marketing, and support
Requirements:
- Three to five years in digital product ownership or management
- Successful end-to-end digital product delivery experience
- Solid analytical, communication, and stakeholder management skills
- Experience in Scrum or Kanban environments
- Group Retirement Services or B2B experience preferred Bring product strategy, agile delivery, analytics, and customer advocacy to Manulife’s Canadian HR Services products in Waterloo.
📌 Senior Digital Product Owner AI (London)
🏢 Manulife/John Hancock
📍 London
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