Lead GenAI architecture and AWS cloud engineering at Sun Life, shaping solutions for contact centers across Canada, Asia, and the United States. This hybrid role supports innovation. As Principal AI Engineer, you will drive AI/ML initiatives across Sun Life’s Canada IT Platforms and Engineering Domain. You will design large-scale systems using GenAI models, agentic systems, RAG techniques, Python, Java, and AWS. The role combines architectural leadership, deployment strategy, and engineering mentorship.

Key Responsibilities
- Define technical vision and strategy for AI/ML initiatives
- Design, deploy, and manage AWS API infrastructure
- Guide architecture aligned with the platform capabilities roadmap
- Own deployment strategy and CI/CD practices across deliverables




- Mentor engineers and establish technical excellence standards

Requirements:
- At least 10 years of engineering experience
- Bachelor’s degree in computer science or relevant field
- Experience with GenAI, agentic systems, RAG, and production-scale patterns
- Deep expertise in Python, Java, AWS, and cloud infrastructure
- Advanced DevOps, CI/CD, containerization, and orchestration proficiency Bring principal-level AI/ML architecture, AWS, DevOps, and leadership expertise to Sun Life’s global contact center platforms.

📌 Principal GenAI Cloud Architect (Toronto)
🏢 Sun Life Financial
📍 Toronto