WHO WE ARE GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All.
We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential. Throughour unique integrated payer-provider ("payvider") model,

we offer
insurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All. AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve. THEROLE IN A NUTSHELL Reporting to the GreenShield Director of Product, you will be responsible for driving the strategic development of products that enhance our capabilities within the GreenShield+ integrated payer-provider platform.

Responsibilities:
- Lead the development and execution of products and services that align with GreenShield’s strategic goals.




- Drive prioritization and requirement definition while contributing to long-term product vision and strategy.
- Facilitate stakeholder discussions, gather and evaluate requirements, and translate them into actionable product plans.
- Partner closely with the stakeholders to ensure product alignment with operational processes and identify opportunities for process improvement.
- Communicate product strategy and roadmaps clearly to non-technical audiences through presentations, documentation, and discussions.
- Collaborate with stakeholders including Product, Design, Architecture, and Engineering teams throughout the product lifecycle.
- Work cross-functionally with Operations, Marketing, and Sales to support go-to-market strategies and ensure successful product launches.
- Stay informed on industry trends, regulatory changes, and emerging technologies to inform product decisions. WHO WE'RE LOOKING FOR
- A self-starter with the ability to manage multiple priorities and deliver results in a fast-paced environment.
- Robust relationship-building skills and the ability to navigate ambiguity with confidence.
- Deep understanding of digital product management, including operational readiness, support, analytics, and product operations.
- Understanding of the organizational health, insurance and benefits administration industries
- Strong analytical skills with the ability to make data-driven decisions and build compelling business cases.




- Systems thinker with a holistic view of the customer journey and product ecosystem.
- Skilled in writing clear, detailed product specifications tailored to both business and technical audiences.
- Ability to make pragmatic trade-offs to deliver high-quality features on time and with minimal bugs.
- Experience in QA processes to ensure robust, cross-platform feature launches.
- Capable of triaging bugs effectively and determining launch-critical issues. Qualifications
- 5+ years of product management experience, ideally with exposure to digital pharmacy or healthcare products/services.
- Solid understanding of Agile methodologies and the full product development lifecycle.
- Excellent verbal and written communication skills.
- Experience working on platform products with multiple integrations.
- Technically fluent; while not a developer, you’re comfortable working closely with engineering teams and understanding technical constraints. Good to Have
- Exposure to Insurance products ecosystem

WHAT WE OFFER
Base

Salary:
CAD $94,406.00
- 142,069.00 Offer positioning: Determined using relevant experience, skills, internal equity and current market data. Additional compensation: Eligible for a discretionary target bonus. Total rewards: Health and dental coverage, retirement savings, well-being support (up to $10,000 per year for mental health) and competitive time off policy. Posting disclosures: This is for an existing vacancy. Work model:Hybrid THE CULTURE We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe

📌 PRODUCT MANAGER, PHARMACY (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto