Lead fraud investigations at Wealthsimple, coaching investigators and resolving complex cases across account takeovers, payments, and digital assets. As Team Lead, you will manage a pod of Fraud Investigators within Wealthsimple’s Security and Risk group. You will guide daily operations, oversee complex queues, and protect investigative quality while meeting case-closure SLAs. Your work will connect fraud detection, coaching, documentation, and cross-functional defense improvements. Key Responsibilities:

Manage daily operations for a pod of Fraud Investigators Conduct one-on-ones, side-by-sides,



and investigative coaching Oversee complex fraud queues and case-closure SLAs Escalate and resolve ambiguous or high-dollar investigations Lead calibration sessions and document emerging fraud typologies Requirements:

Three-plus years of hands-on backend fraud investigations experience Experience with banking, payments, account takeovers, or digital assets Proven mentoring, coaching, or peer leadership experience Deep understanding of fraud typologies and financial ledgers Exceptional written and verbal communication skills Bring decisive leadership, fraud expertise, and robust investigative judgment to Wealthsimple’s Fraud Investigations team.

📌 Fraud Investigations Team Lead (Winnipeg)
🏢 Alt
📍 Winnipeg