About The Shelf We are a full-service influencer marketing agency creating meaningful stories, experiences, and content by working with influencers who know how to spread the word about your brand. With our unique, qualified, and longstanding influencer marketing expertise, we create the most genuine connections to deliver the results you deserve.

We’re about as scattered as a team can be… East Coast, West Coast, the middle of the country… a bunch of us are in Canada, 1 in Ukraine, 1 in Russia… we like to keep our options open in terms of company retreat locations.

About half of us are really funny.

We’re currently working with some pretty amazing brands: Uniqlo, United Parks H&M;,, Tailored Brands, Famous Footwear, True Religion, Asana, Lifetime Brands, and Sony just to name a few.

About the role

We’re looking for a Sr. Account Manager to run our most complex, high-budget, high-touch accounts — fewer accounts that demand a higher level of service. At this level, the buck stops with you on nearly everything day-to-day; manager involvement is mostly strategic alignment.

This is also a mentorship role: you'll coach Account Managers and junior teammates on campaign execution and advanced AI strategies, and your processes will often set the standard in our Business Operating System. You operate independently, anticipate fires before they start, and think like a client partner — spotting optimization and growth opportunities, not just executing scope.

What you'll do Complex Account Leadership

Own end-to-end delivery of high-budget, intricately structured campaigns with minimal guidance

Manage unusually demanding clients with special processes that require customized approaches





Lead elaborate problem-solving calls: navigate influencer issues creatively, guide conversations, handle senior client stakeholders — escalating only major, high-risk challenges

Push back on client requests respectfully in real time with alternatives, or take it offline and present the recommendation directly back to the client

Flag scope creep directly to clients with manager alignment

Strategic Execution

Lead end-to-end delivery of multi-platform influencer campaigns: outreach, negotiation (with rate approvals), contracting, briefing, content review, and reporting

Own creation and daily tracking of workback schedules, client facing influencer trackers and internal budget tracking ensuring the client is up to date on status at all times

Manage complex partnerships including mega and celebrity level talent ensuring best in class content output

Evaluate contract redlines thoroughly and recommend a path (confirming with your manager before accepting)

Anticipate issues before they escalating and implement long-term, preventive solutions

Build reports that tell a story: paint the picture, connect performance to strategy, surface the upsell — and run reporting calls start to finish with the client leaving supported and happy

Spot mid-campaign optimization opportunities and implement them, thinking like a client partner





Proactively identify ROI risk on high-budget influencer investments and negotiate to protect budget

Coach Associate & Junior Account Managers on execution, problem-solving, and advanced AI strategies

Actively seek out industry changes, share findings with the wider team, and drive implementation into our processes

Model the standard: proactive planning, pristine organization, and a single source of truth

Proactively build agenda slides and share them with clients ahead of meetings

Think beyond AM work — pull in paid, creative, and performance updates without being prompted

Build genuine client relationships: comfortable with rapport-building and working toward direct, one-on-one client trust

Cross-Functional Partnership

Work directly with Paid Media, Market Insights, Creative, and Client Partner teams to ensure seamless cross-functional collaboration and timely execution.

Proactively manage timelines, dependencies, and deliverables across teams to keep programs on track, ensure we are meeting or exceeding the goals outlined in the SOW, and consistently communicate the latest client, influencer, and campaign updates to all relevant stakeholders.

What Success Looks Like

Your manager is hands-off on day-to-day: you escape only kick-off strategy, reporting strategy, and genuinely nuanced fires

Your proposed solutions are on target roughly 80% of the time

Deliverables are 90%+ error-free and briefs clear in one round of feedback

Associate or Junior Account Managers come to you for help — and leave with answers

Rarely more than one reminder is ever needed on feedback

Qualifications

5+ years of expe

📌 Senior Account Manager (Winnipeg)
🏢 The Shelf
📍 Winnipeg