Change Management Specialist (Special Project: November 2026 - December 2027) Status:

Special Project (November 2026 – December 2027)

Hours:

Monday – Friday, 35 hours/week

Home Campus:

Fennell (hybrid work arrangements available)

Rate of Pay:

Payband 10 ($88,983 - $111,230 per year)

Vacancy Status:

1 vacancy available

Posting Date: October 19th, 2026

Closing Date: October 30th, 2026 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is significant to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Job Summary Mohawk College is undertaking a major digital transformation through the Banner Business Transformation Project, reimagining our Enterprise Resource Planning (ERP) system, Banner and related processes, to enhance the student, faculty, and staff experience.

The Change Management Specialist will serve as a critical partner in enabling the people side of this multi‑phase transformation. Reporting to the Change Manager, the Specialist will work closely with the broader Change Management team, project sponsors, workstream leads, technical teams, subject matter experts, and employees impacted by the change. In addition, the role requires collaboration and coordination with various external vendors. The role focuses on driving adoption, building change capability across the organization, and minimizing resistance to change.

Leveraging the Prosci methodology, including the ADKAR model,



the Specialist will support the development and execution of structured change management plans and deliverables across the project life cycle. This includes stakeholder engagement, change impact analysis, planning communication and training roll out, change readiness activities, and post‑go‑live reinforcement. The incumbent will also contribute to creating a change‑resilient culture by supporting change champions, developing compelling communications, and gathering feedback to inform continuous improvement.

This role demands a high level of interpersonal skills, professionalism, critical thinking, and initiative. The ideal candidate has a strong foundation in change management principles and can manage multiple priorities in a agile project environment. Strong relationship‑building skills, the ability to navigate ambiguity, and a collaborative mindset are essential for success.

What you’ll be doing: Support Change Strategy Development and Execution

Apply the Prosci Change Management Methodology and ADKAR model to support the BBT project and ensure the adoption of new systems, processes, and roles.

Assist in planning and executing change management activities across all phases of the project lifecycle.

Coordinate change management activities across workstreams to ensure change efforts are integrated with project timelines and aligned with project teams, stakeholders, and sponsors.

Contribute to the development of change management deliverables,



including stakeholder maps, communication plans, change readiness tools, and training plans.

Conduct or support change impact assessments, risk assessments, and readiness assessments to identify gaps and inform strategy.

Awareness and Relationship Management

Cultivate relationships with change champions and stakeholders to build momentum and engagement.

Draft and deliver audience‑specific communications using appropriate channels.

Maintain change resources on the BBT SharePoint site.

Plan and support roadshows, workshops, readiness events, and Q&A; sessions.

Coach and support leaders and managers in helping their teams navigate change.

Coordinate Training and End‑User Support

Collaborate with the Training and Communications Specialist and Instructional Designers to align training plans with change needs and project timelines.

Assist in crafting messaging that builds awareness and desire ahead of training rollout.

Provide post‑implementation support, including coaching activities, reinforcement plans, and continuous improvement feedback loops.

Assessments, Analysis and Evaluation

Conduct change readiness, risk, and needs assessments; gather data, summarize findings, and provide input into recommendations.

Identify change impacts, affected groups, and required skill sets; support the analysis of gaps between current and future states.

Track potential risks and resistance points and support the development of mitigation strategies.

Contribute to the design and monitoring of tools to track adoption, usage, and proficiency related to system and process changes to inform decision‑making

📌 Change Management Specialist (Canada)
🏢 MOHAWK COLLEGE OF APPLIED ARTS & TECHNOLOGY
📍 Canada