Own cruise line partnerships from Montreal or Miami, applying analytics and relationship management to support account growth and shared results. As a Partner Success Manager at Plusgrade, you will manage a portfolio of cruise line partners. You will understand partner priorities, analyze performance, and coordinate Plusgrade teams through a matrix-based approach. The work includes strategic account development, revenue forecasting, technical training, and program enhancement. Key Responsibilities:

Own a portfolio of cruise line partners Serve as primary contact for performance insights and projects Analyze historical and forecast revenue drivers Create joint action plans supporting account growth Coordinate teams around partner goals and operational oversight Requirements:

Bachelor's degree or equivalent experience At least three years in product, account, brand, marketing, or client success Travel industry experience, ideally with cruise lines Solid analytical, financial, problem-solving, and communication skills Ability to travel up to 30% of the time Bring cruise industry knowledge, revenue analysis, and partner leadership to Plusgrade's growing global travel technology business.

📌 Cruise Partner Success Manager (Montreal)
🏢 Plusgrade
📍 Montreal