Senior Client Service Consultant in Winnipeg, on-site full-time, coaching leaders and teams while strengthening service excellence and client experience. At CIBC, this Senior Consultant, Client Support, Regional Office, provides consultation and guidance to front-line leadership. You will support advisory planning, service process implementation, stakeholder management, and operational effectiveness. The work helps sustain consistent client-focused practices and stronger relationships. Key Responsibilities:
Coach front-line leaders on client service standards Support advisory planning model implementation and sustainment Analyze service trends and performance indicators Recommend practical improvements to senior management Train teams on relationship planning tools Requirements:
Experience coaching employees and developing team goals Experience implementing service processes and advisory practices Solid stakeholder management and relationship-building abilities Ability to investigate complex information and communicate insights Business, finance, commerce, or related degree or diploma Apply client service coaching, advisory support, and analytical thinking as a Senior Consultant with CIBC in Winnipeg.
📌 Senior Client Service Consultant (Winnipeg)
🏢 CIBC
📍 Winnipeg