The Director, Sponsor Analytics will lead the Sponsor Analytics function within Group Advantages, with primary accountability for delivering meaningful, actionable insights and reporting to plan sponsors, Distribution partners and internal business leaders. The Director will shape the strategy and evolution of sponsor reporting and analytics, ensuring sponsors have access to trusted, relevant and increasingly sophisticated insights to better understand their benefits programs, member populations and key areas of opportunity. Through improved use of data and insights, the role will support informed decisions that contribute to healthier outcomes and the health and well-being of Canadians. The Director will also lead and contribute to broader analytics initiatives across Group Benefits where the team’s capabilities, data and expertise can create value, including strategic business priorities, portfolio analytics, operational insights, customer and member analytics, and emerging analytical needs. Working closely with Plan Sponsor Services, Distribution, Product, Operations, Data and Technology partners, the Director will lead the development and evolution of standardized and customized reporting, self‑service analytics, data products and insights. The role will balance evolving sponsor and business needs with scalable solutions, strong data governance, appropriate data protection and a focus on business value and customer outcomes. The Director will lead and develop a high‑performing analytics team, establishing clear priorities, strengthening analytical capabilities and fostering a culture focused on meaningful outcomes for sponsors and the broader Group Benefits business. Position

Responsibilities:

Lead the Sponsor Analytics function and team.



Establish priorities and a roadmap aligned with the Group Benefits sponsor reporting and analytics strategy, while coaching and developing a collaborative, accountable and high‑performing team. Partner with plan sponsors, Distribution and business leaders. Translate sponsor and business needs into meaningful reporting, analytics and insights, balancing individual requests with strategic priorities and scalable solutions. Advance the sponsor reporting strategy. Evolve traditional reporting toward proactive, insight‑driven analytics that help sponsors understand their benefits programs, emerging trends and opportunities for action. Lead sponsor‑facing analytics products and reporting. Oversee standardized and customized reporting, dashboards and self‑service capabilities, ensuring a consistent and effective sponsor experience. Use analytics to improve outcomes for sponsors and members. Identify trends, opportunities and insights that support informed benefits decisions and contribute to improving the health and well‐being of Canadians. Support broader Group Benefits analytics priorities. Apply the team’s capabilities and expertise to strategic business questions across product, customer, member, portfolio and operational analytics. Identify emerging analytical opportunities. Partner with business leaders to frame questions, assess available data, develop analytical approaches and translate findings into actionable recommendations. Strengthen data storytelling.



Translate complex information into clear, relevant and actionable insights for sponsors, Distribution partners and senior business leaders. Drive consistency, efficiency and automation. Simplify reporting and analytical processes, reduce manual effort and create reusable capabilities that scale across Group Benefits. Advance the analytics data ecosystem. Partner with Data and Technology teams to establish the data, platforms and capabilities required for reliable, timely and increasingly sophisticated analytics. Champion data quality, governance and protection. Ensure reporting and analytical products use trusted data and adhere to enterprise governance, privacy and data protection standards. Establish measures of success. Define and monitor adoption, stakeholder value, reporting effectiveness, operational efficiency and advancement of analytical capabilities. Drive innovation and continuous improvement. Assess emerging technologies, analytical techniques and business opportunities that can improve sponsor insights and create value across Group Benefits. Represent Sponsor Analytics in cross‑functional forums. Ensure sponsor reporting and broader analytics requirements are considered in Group Benefits data, product and technology decisions. Required

Qualifications:

University degree in business, finance, analytics, technology, mathematics, engineering or another quantitative field. An advanced degree is considered an asset. Significant leadership experience in analytics, business intelligence, reporting or a related data function, including leading teams through change and transformation. Strong experience developing client-, sponsor
- or externally facing analytics and reporting solutions and transla

📌 Director, Sponsor Analytics (Toronto)
🏢 Manulife/John Hancock
📍 Toronto