Job Description

The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies and procedures. The General Manager is responsible for coaching each team member’s performance and success in their individual roles, promoting the highest quality standards of professionalism, and leading by example while achieving the repair facility’s KPIs.

Key Job Responsibilities

- Ensure consistent execution of WOW (Wow Operating Way) plan
- Lead and manage all repair facility personnel
- Oversee hiring, training, corrective action and termination
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expenses
- Set performance targets and deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all A/P and A/R relating to the Collision Center
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to oversee work in progress and delivery dates
- Manage all estimates and store capacity
- Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by our Leadership Team
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Maintain the Boyd Group KPI’s (Sales/GP/EBITA/BHPD/NPS/WOW Scores)

Minimum Education and/or Experience Required for the Job

- Post-Secondary Education or equivalent
- Minimum of 3 years leadership experience in a collision repair setting or similar role

Required Knowledge, Skills, & Abilities

- Communicate clearly both verbally and in writing




- Ability to multitask and function well in a fast-paced environment
- Strong knowledge of Google platform and Microsoft Office
- Strong attention to detail with a high degree of accuracy
- Capability to engage with all levels of employees
- Ability to motivate others using effective coaching tools and management skills

Other Requirements

- Valid driver’s license required

Benefits

- Competitive Pay
- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
- RRSP with company match
- Annual Paid Vacation Time Off
- Career Growth Opportunities
- Ongoing Training
- A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
- Voluntary Daily Pay option available

Compensation Details

Compensation: $80,000 - $90,000 per year, Plus Bonus

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the evolving collision repair industry.

Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

EEO Statement - All qualified candidates will receive equal consideration for employment regardless of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law.

📌 General Manager (Saskatoon)
🏢 Boyd Group
📍 Saskatoon