Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Communications Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Job Description

KEY ACCOUNTABILITIES CUSTOMER

- Understand key business partners' objectives, direction and ongoing initiatives and advice the leadership teams on appropriate communication strategies and tactics
- Serve as a trusted communications advisor to senior leaders on transformation, change and risk-sensitive initiatives.
- Develop/manage the execution of internal/external strategic and tactical communications on behalf of senior management, ensuring the enhancement of TD's presence with key stakeholders, highlighting TD's brand, community, and innovation initiatives
- Manage on-going relationships with key business partners and/or third parties to coordinate all internal/external communication activities and project deliverables
- Provide communication consulting to key business partners, performs appropriate due diligence,



assists in developing and delivering key messages applying internal communication standards and processes
- Develop and implement a process for coordinating, prioritizing and distributing all broad internal/external communications, utilizing appropriate delivery channels
- Develop and establish form and content standards for internal/ external communication channels and various mediums by partnering with other key stakeholders and/or third parties
- Develop, manage and evaluate effectiveness of internal/ external communication vehicles and delivery channels that support strategy
- Prepare and manage communication budgets for each project within the agreed upon parameters
- Manage assigned projects from scoping/briefing to launch/fulfillment, following established processes, privacy processes and visual/brand standards
- Participate in project scoping and preplanning sessions, proactively providing partners with advice and expertise on recommended tactics and solutions
- Provide ongoing communication to ensure appropriate stakeholders are notified of progress or changes in content, budget, direction, timeline or status and escalte as appropriate
- May create/manage the implementation of digital and social content strategy across multiple channels for internal /external stakeholders
- Proactively acknowledge errors; notify management promptly where appropriate, and work with team to resolve




- Develop proactive public relations campaigns that drive share of voice and enhance the brand
- Provide strategic media counsel support and acts as a bank spokesperson when appropriate
- Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives
- Drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways

SHAREHOLDER

- Establish and adhere to communications governance, standards and approval processes. Manage project budgets within forecasted spend Arrange for timely billings, maintain progress billing standard and promptly communicate variances Confirm quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown Identify ways to increase production efficiencies in order to maximize Communications dollars spent on all Communications programs Prioritize and manage own workload to meet service level requirements for service and productivity Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s) Identify and manage communications and reputational risks, escalating with mitigation recommendations. Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; accelerate issues where appropriate. Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues Conduct internal and external re

📌 Corporate Communications Manager II (Toronto)
🏢 TD Bank Group
📍 Toronto