MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a store Advisor, you’ll be there to help make it all happen.
The Role
As an Advisor, you’ll make MEC a great place to visit. You’ll give exceptional member service by matching people with gear that suits their needs, and you’ll share your real-world experience about products. You’ll help in other ways too, like visual merchandising or lending a hand to other staffers, and you’ll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.
What a Day In The Life Looks Like
- Chat with members about products and connect them with what they’re looking for.
- Ask open-ended questions to understand members’ needs.
- Share product knowledge and industry-leading advice on gear, including your personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
You Might Be Who We’re Looking For If
- You like working with a diverse, inclusive, hands‑on, collaborative team.
- You’re passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
- You want to connect people with quality products to encourage active outdoor lives.
- You’re a "can do" person who likes to learn current things.
- Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- You have a good natured, outgoing welcoming vibe and genuinely like helping people.
- Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience.
- You can lift 50 lb. and walk 10,000 steps per day.
- Previous retail or customer service experience is a plus, not a must.
- You’re curious about gear and want to learn more – we’ll provide training to build your skills.
Availability
- Fully open availability to work Saturdays or Sundays.
- Bonus points if you’re also available to work a variety of shifts between Monday and Friday, 7:00am and 9:00pm.
What do we offer?
- Competitive hourly rate and clear pay increase program.
- Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
- Extended health and dental plans for you and your eligible immediate family members (for applicable employment Statuses).
- Paid time off each year to enjoy an outdoor activity of your choice.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Support for that big, expedition style adventure that you have been dreaming of.
- Access to confidential mental health support, and other work/life support services at no cost to you.
- Training and product knowledge.
- Growth opportunities.
📌 Retail Sales Associates (Laval)
🏢 MEC
📍 Laval