Reporting to the Management Supervisor, Health and Wellness, the Health and Wellness Consultant is responsible to create and implement best practices, provide consultation and expertise, and train on disability management processes. The incumbent supports employees and will implement, monitor, and update comprehensive case management plans which may include early intervention, rehabilitation services, treatment referrals, return to work management, and/or implement duty to accommodate agreements.

- Develop, implement, monitor, and evaluate, complex medical leaves, job accommodation requirements, return to work programs and requirements for employees dealing with physical or mental health concerns, addictions and who require immediate resources and support.
- Communicate with all levels of management, unions, employees, insurers, and all stakeholders pertaining to medical leaves, return to work programs, accommodations, and applicable disability benefit entitlements.
- Consult and assist management and employees regarding job accommodation processes. Identify, determine, and establish innovative and creative short and long term solutions regarding work suitability for a protected return to work while reducing employee absences, minimizing costs, improving efficiency, and staffing implications. This may include assisting in the selection of adaptive equipment, shift/schedule modification, duty modification or alternate job placement.
- Facilitate and lead meetings and maintain communication with all stakeholders to define appropriate modified duties and assist in returning employees to their pre-accident position, where possible meeting the duty to accommodate requirements based on medical restrictions.




- Identify systemic barriers to return to work solutions.
- Monitor status of leaves and accommodations to determine if additional medical documentation is required. If applicable, create detailed and individualized medical questionnaires for treatment providers to complete.
- Provide timely problem solving and plan revisions where required. Advise HR team of leaves to ensure benefit information is provided to the employee and subsequently monitor to facilitate timely access to relevant resources.
- Organize and maintain Physical Demands Analysis and ensure they are current and update to reflect physical and cognitive job requirements. Liaise with Occupational Therapist as required.
- Ensure the Physical Demands Analysis and Job Descriptions are shared to assist the treatment provider in understanding the job requirements for the employee.

- Create and maintain accurate change documents to ensure accuracy of HRIS systems, payroll processing, IT and building security notifications.
- Create and provide accurate quarterly statistics regarding claim types and volume on a quarterly and ad hoc basis.
- Provide consultation, resources, and education on complex and potentially crisis situations to employees, management, and Human Resources department.
- Create and facilitate training courses as well as provide subsequent follow up support to attendees.




- Collaborate with managers on complex disability management situations, troubleshoot and provide education to determine successful solutions within the disability management processes.
- Negotiate effective accommodation plans, conflict resolutions and/or raise and address controversial issues. Serve as a subject matter expert for centralized communication regarding the status of the claim.
- Respond to urgent inquiries from employees and managers which may be emotionally charged and require sensitive, real time strategies and tactful resources in potentially crisis situations.
- Document all contact, conversations, and meeting notes and prepare reports and/or forms detailing the results of research/negotiations performed to prevent potential liability.
- Track adjudicative decisions and formal correspondence which meet all professional, privacy, and legal requirements.
- Conduct extensive research, prepare all pertinent documents, and represent the organization in potential Human Rights investigation interviews.
- Consult and communicate via verbal and formal written communication with healthcare professionals and consultants within the medical community to ensure accurate and timely information is available to assist in the disability management process.
- Assess medical information for consistency, clarity, completeness, and request additional information where required to prevent liability to the organization.
- Facilitate and lead regular meetings with insurers to ensure accountability and claim progression. This may involve tactful conflict resolution and problem solving to ensure successful claim resolution and mitigate cost impact to the organization.
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📌 FT Workplace Accommodation Consultant (Winnipeg)
🏢 Cambrian College
📍 Winnipeg