Discover

The Chance

Halifax, NS

In-person

Education and Training

Experienced

Term

Competition Number:

Benefits

- Health Insurance
- Dental Insurance
- Paid Time Off
- Retirement Plans
- Life Insurance
- Disability Insurance
- Employee Assistance Program
- Tuition Aid
- Wellness Programs

Operational Support

Digital Technology Analyst (CS12)

Education

IT Campus

Halifax, Nova Scotia

School of Applied Technology and Innovation

Term, Full-Time Position: Commencing approximately October 26, 2026 and ending approximately December 17, 2027

Application deadline is 11:59PM, October 15, 2026

Competition No.

Salary range: $67,577.48 - $81,994.04 annually

What you’ll do

Responsibilities

Reporting To The Academic Chair For The School Of Applied Technology And Innovation, And Working Closely With The Systems Management & Security Faculty And Students To

- Provide students, faculty, and staff with highly specialized Tier 1 level IT support via phone, e-mail, and in-person.
- You will record daily work activities using a departmental ticket management system, ensure accurate opening and closing of tickets, providing appropriate information that supports overall service analysis and long-term planning. You will provide first level technical support for service requests, analyzing potential solutions and risk. You will also troubleshoot user access to network accounts and perform some web administration for a web development sandbox. You will research sources/costs, order and maintain inventory of computer supplies for day-to-day usage,



as well as providing primary technical support for smart classrooms and educational technology (including setup, maintenance, troubleshooting, and repairs).
- You will perform printer maintenance in computer labs, load paper and toner, and perform basic printer repairs. You will manage the reservation, sign-out and return of portable specialized equipment, including cameras, tripods, and audio recording equipment, etc., based on availability. You will set up and connect video conferencing equipment and provide technical assistance as required.
- You will also assist with the installation and maintenance of hardware and software in the department-operated computer labs and faculty computers. You will work to support a network and equipment used for educational purposes. You will configure and provide technical support for smartphones and tablets for Wi-Fi, etc.
- While you will not be teaching concepts you will be working directly with students to reenforce the learning in the lab.

What you’ll need

Qualifications

Qualifications and Occupational Experience

- The minimum educational qualification for this position is a diploma or degree in Information Technology,



or a related field. Possessing one or more of the following certifications, would be considered an asset: Network+, A+, Security+, Microsoft MCP or RedHat (or similar Linux certifications)
- This is an entry-level position. We welcome applications from recent graduates. Two years of occupational experience which includes planning, testing, troubleshooting stand-alone and networked (wired and wireless) computer systems or recognized equivalencies, would be considered an asset.
- Occupational experience in one or more of the following areas would be considered an asset: Working with switches and routers, System deployments, troubleshooting (network/hardware)
- You have experience in planning, testing, and troubleshooting networked computer systems.
- Experience planning, testing and troubleshooting Audiovisual equipment.
- Experience with mobile phones and computing devices.
- You have experience with customer service and satisfaction-related field.
- You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, Office 365, Windows, and PC platforms, basic networking and troubleshooting (Active Directory, TCP/IP), hardware repair and troubleshooting.
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
- Experience in training/facilitation preparation, delivery and evaluat

📌 2627-188 - Digital Technology AnalystIT Campus (Halifax Regional Municipality)
🏢 Nova Scotia Community College - NSCC
📍 Halifax Regional Municipality