Infosys is seeking a Senior Consultant with rich expertise in IFS FSM Cloud to drive large implementation and Support services for the client. The ideal candidate is a techno‑functional SME capable of aligning business needs with scalable IFS FSM Cloud capabilities while leading cross‑functional teams and ensuring successful project delivery.

Required Qualifications

- Candidate must be located within commuting distance of Mississauga, Ontario or Calgary, Alberta and willing to travel to client location on need basis.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience
- Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Infosys is seeking a Senior Consultant with rich expertise in IFS FSM Cloud to drive large implementation and Support services for the client. The ideal candidate is a techno‑functional SME capable of aligning business needs with scalable IFS FSM Cloud capabilities while leading cross‑functional teams and ensuring successful project delivery.

Required Qualifications

- Candidate must be located within commuting distance of Mississauga, Ontario or Calgary, Alberta and willing to travel to client location on need basis.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.




- At least 4 years of Information Technology experience
- Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

- Experience in Architecture/Design /Detailing of Processes and Problem Definition
- Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
- Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
- Should also understand the FSM processes/technology and integration of the same with other downstream systems.
- PoC ideation, creation and demonstration to client
- Minimum 8 years of experience in IFS FSM Cloud & FSM legacy apps

IFS Relevant Experience

Service Management

- Service quotation to Order Process
- Service request to Request task
- Work order to work tasks for preventive maintenance
- Service catalog configuration, Standard tasks
- Resource group, resource id configuration for Person, person Group and Equipment
- Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets,



Technician Max\Min travel, lunch break, flexible break etc.
- service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
- Company, Site, Customer, location, user and person setup.

IFS Mobile work order

- Service app/Maintenance App
- Mobile workflow configurations for Request task/work task, activity type/Work type
- Survey configurations
- Custom configurations such as Lobby, Custom fields, Page configurations etc.

Preferred Qualifications

- Perform role of a Senior Consultant at onsite and work with offshore team on deliverables.
- Should have done at least 2 green field implementations on IFS Cloud FSM. Added advantages will be other FSM experience along with IFS Cloud (e.g., Click, Oracle fields solutions)
- 8-10 years of experience as an IFS FSM Cloud Consultant SME.
- Deep understanding of IFS Cloud architecture, data model, configuration, and security.
- Should have experience in working in projects with Agile methodology and experience in handling sprint team in lead capacity.
- Good Analytical and Communication skills
- Should be able to build robust business partner interactions with client stakeholders.
- Experience and desire to work in a Global delivery environment

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for

📌 Senior Consultant (Calgary)
🏢 Infosys
📍 Calgary