Work Location: Vancouver, British Columbia, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Growth opportunities and skill development are defining features of the colleague experience at TD.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The Associate, Manager, Cash Management is an Associate training role, focusing on developing and preparing colleagues to progress into the Manager, Cash Management role - typically within 1 year.

Associates must be mobile to relocate within BC following the Associate role.

The Manager, Cash Management is responsible for leading and developing a highly effective and respected team of Cash Management Banking professionals.

The position is a subject matter expert in deposits and cash management products and services and supports the Unit in these areas.

The primary purpose of this role is to ensure the Cash Management and Deposit needs of existing customers are proactively identified, negotiated and implemented and re-pricing opportunities are promptly identified and addressed,



as well as to work closely with the Relationship Managers and Account Managers on the acquisition of new customer relationships.

The MCM is a customer-facing role, supporting the sales process with cash management expertise.

CUSTOMER

- Deliver and promote exceptional service at every interaction and execute on plans to continuously improve the customer experience, to ensure unit meets or exceeds LEI target.
- Structure and package creative competitive deposit and cash management solutions to meet the customers needs.
- Use internal network to continually build specialized expertise to maximize customer satisfaction.
- Ensure customers are knowledgeable and know how to use their cash management products effectively.
- Support internal partners with ongoing projects and develop a explicit understanding of how changes will affect a customer’s business.
- Responsible for documenting calling activities.
- Proactively look for opportunities to meet customers evolving cash management needs.
- Actively promote Business Banking brand within the community through participation in community business groups, initiatives, fundraisers, etc.
- “Deliver the Bank” by recommending, introducing and referring appropriate TDBG Business Partners and Products.
- Responsible for the implementation of new cash management products and services.
- Provide training to customers for new products sold.




- Assist cash management team in the resolution of customer concerns.
- Act as first point of contact for ongoing customer cash management questions and concerns, resolving them where possible, and communicating to Relationship/Account Managers, etc. as appropriate.
- Prepare, follow and track appropriate documentation to support implementation of deposit and cash management products and services.

SHAREHOLDER

- Grow Contribution to Profit (CTP)
- Meet or exceed annual sales, revenue, volume & new customer objectives.
- Deepen existing customer relationships by consistently following the Business Banking Relationship Methodology.
- Identifying and negotiating deposit and current account activity pricing opportunities.
- Contribute to the acquisition of new business by conducting calls and attending meetings jointly with RM/AM (on client calls / shadow calls / COI calls).
- Assist Relationship/Account Managers (RM/AM) in identifying and negotiating deposit and current account activity pricing opportunities.
- Prepare and present competitive, fulsome and professional proposals in a timely fashion.
- Responsible to proactively lead account planning and relationship review activities to prioritize account re-pricing and additional cash management and deposit product cross-sell opportunities.
- Actively refer to other business partners both within Business Banking and across TD and respond quickly and effectively to reciprocal referrals.
- Understand pricing models/concepts and maintain consistency with Business Banking goals.
- Champion exception pricing requests for deposit and cash management products and services.
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📌 Manager Cash Management, Associate (Vancouver)
🏢 The Toronto-Dominion Bank (Canada)
📍 Vancouver