22 Oct
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Fundmetric
|
Halifax Regional Municipality
22 Oct
Fundmetric
Halifax Regional Municipality
About Fundmetric
Fundmetric builds fundraising intelligence for universities and foundations. We turn donor data into predictions, appeals and dashboards that help advancement teams raise more with fewer people. Our clients include university foundations across the United States, we run our own industry events and we ship a lot of physical things to a lot of places. We are a small team, so everyone's work is visible and everyone's work matters.
The role
This is the coordination hub of the company. Right now that work is spread across the CEO, the VP of Strategy and Operations and two account managers who should be spending their time with clients. You will take it off their desks and run it.
The job has four parts: keeping the CEO's day and the account team's client meetings organized, running the logistics for our conferences and travel, keeping the office and our administrative systems in order and being the first person anyone calls when something small is broken. Most days include all four.
The CEO uses a power wheelchair. Part of this role is the travel and equipment coordination that comes with that: airline accessibility paperwork, accessible ground transport, hotel requirements and following up with the equipment vendors who keep the chair running. This is business continuity work. If the CEO can't move, the company slows down. It is the same category as making sure the trade show booth arrives on time, and it is handled in the same organized, documented way.
What the job demands
The standard is high. This work is hard to do well because most people won't hold the line on the details, and holding that line is the whole job.
You manage the work. You don't absorb it. When a cleaner needs supervising, you supervise. When the studio needs a contractor,
you find one, get a quote and get it booked. When a video needs editing, you brief our production vendor and hold them to the deadline. The instinct to "just do it myself because it's faster" is the wrong instinct for this role. Your job is to get the work done by the right person on time, and to know the difference between running it and doing it.
You write everything down. Every instruction you're given goes into your system the first time. Every vendor call gets a written recap the same day. That written record is how we settle what was asked and what was done. Every task in our task tracker has a status that someone else could read and act on. You should not need to be told anything twice.
You finish things. A task that is 80 percent done is not done. Ownership means you carry it to completion, you confirm it in writing and you flag it early if it's going to slip. It does not mean you report that you looked into it. Some tasks wait on someone else. You park them, move on and come back at the right time without being reminded.
You value time, yours and ours. A ten-minute task done twenty times a week is a job. You plan your day, you batch what can be batched and you build the checklist so the third time is faster than the first. Things should take less time as you learn them, not more.
You run when the CEO is away.
Our leadership travels for conferences and client visits, sometimes for a week at a time. That is when this role proves itself. The list gets shorter while they're gone.
You learn rapid and you use the tools. We use AI in everything we do and we expect you to use it to learn what you don't know, draft what you need to draft and find answers before you ask. We'd rather hire curiosity and speed than exact experience.
What you will own
Scheduling and calendar
You run the CEO's calendar and the client-meeting scheduling for the account team. That means finding times across time zones, sending invites, confirming attendance, chasing replies from client contacts who take three weeks to answer and posting the day's schedule to the team every morning at 9:15. You keep at least 15 minutes between meetings, you check that everyone on our side is free before you propose a time and you know who's who at each client account. When a meeting produces commitments, you make sure they land in our tracking system with an owner and a date.
Conferences, events and shipping
We exhibit at four to six industry conferences a year and host our own invitational convening each fall. You own the logistics end to end: registration and promo codes, booth and table orders, labor and AV forms, hotel blocks and room bookings, printing of brochures and signage, shipping to and from the venue through our logistics vendor, return freight, inventory of what came back and every invoice along the way. When a printer misdelivers a box to the wrong hotel the night before a show, you're the one who finds it.
Travel
Working with a travel agency or independently, you book flights, hotels and ground transport f
📌 Executive Operations Coordinator (Halifax Regional Municipality)
🏢 Fundmetric
📍 Halifax Regional Municipality