“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Job Description

As a Portfolio Services Administrator , you can expect to work collaboratively with a team of about 4 colleagues on General Ledger (GL) fund management and various reports. You will be ensuring that all lease and loan forms and/or documentation is accurately completed, updated when required, consistent with credit and legal requirements. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of documentation while meeting customer expected turnaround-timing commitments.

This position is responsible for supporting the Portfolio Services Department in various administrative responsibilities.

This is a 12 month contract hybrid position and requires customer contact.

Day to day

Payment & Account Administration

- Investigate and assist with identifying incoming unidentified payments.
- Liaise with customers to resolve outstanding payment identification issues.
- Conduct follow‑ups with customers and vendors as required, including:
- Cheque inquiries (e.g., name mismatches, unsigned cheques)
- Payment processing issues (PAPP rejections, setup issues)
- Review cheque inquiries and submit appropriate documentation to create and apply fees.
- Reconcile accounts as required to ensure accuracy and completeness.

Reporting & Controls

- Manage and maintain GL reports by:
- Ensuring all received payments are applied to the correct contracts
- Reviewing, actioning, updating, and commenting on GL reports on a monthly basis





- Prepare and review reports, including:

- End‑of‑term asset status reports
- Automatic payment corrections
- Term adjustments
- Purchase Option adjustments
- System yield audits
- Conduct assigned daily, weekly, monthly, and ad‑hoc/system audits, documenting and completing findings as required.

Operational Support

- Validate and approve equipment exchanges
- Collaborate with internal departments to complete requests efficiently.
- Ensure accurate and timely system updates and processing of paperwork within 24 hours of receiving all required information.

General Responsibilities

- Act as backup support for team members as assigned by the Manager.
- Meet or exceed established daily, weekly, and monthly KPIs and SLAs.
- Participate in system enhancements, automation testing, and special projects as requested by management.
- Support team workload distribution by completing additional administrative responsibilities as needed.

All members enjoy

This is an overview of the benefits of working at DLL, which may differ from market to market. Your local HR department will define the benefits relevant to the respective country or market and enter those into the final template.





- Two working days per year volunteering for a local charity
- Bonus plan
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program.
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Employer paid defined contribution pension plan
- Industry leading Vacation package
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment

Essentials

- Post-Secondary education a requirement
- Strong attention to detail and excellent keying data entry skills
- Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset
- Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
- Must be self-directed, decisive and goal oriented.
- Comfortable working in an empowered work environment with established goals/expected results and limited step‑by‑step direction.
- Ability to embrace and champion change
- Capable of driving growth capacity by continuously looking for better ways to improve processes
- Excellent problem-solving skills along with logical thinking
- Excellent verbal and written communication skills along with effective interpersonal skills
- Able to work independently
- Excellent planning & organizational skills
- Solid team player with the ability to work in a very demanding, fast‑paced workplace
- Proficient in MS – Word & Excel and Outlook

Choo

📌 Portfolio Specialist, Operations, 12-Month Contract (Burlington)
🏢 DLL
📍 Burlington