About Skiffra

Skiffra is building the intelligence layer for the physical world. We translate complex, real-world environments into transparent, actionable data.

While most AI companies focus on digital industries, we design AI native orchestration systems for the sectors that extract, move, and build ecosystems around us. We turn messy, high stakes operations into intelligent, adaptive workflows that improve decisions in real time.

Our first proving ground is mining and natural resources, but the platform is modular by design and built to scale into any industry where decisions are expensive and the consequences are real.

ABOUT THE ROLE

Skiffra’s anchor client, Dhilmar, runs a Canadian mining operation on roughly 140 applications with no internal view of the business processes those systems actually support. As Business Analyst, you’ll build that view: mapping how the operation really runs, translating it into documented processes and system requirements, and turning what you find into tools the client can use.

You’ll spend real time on site at Dhilmar’s Éléonore operation — roughly a week a month, more during intensive mapping phases — learning the work directly from the people who run maintenance, the fleet, the plant, and payroll, in French. The rest of your time you’ll be based in Montreal, working with Skiffra’s engineering and product team to turn process insight into production tools.

WHAT YOU’LL DO

- Map and document business processes end to end — maintenance, fleet, plant, supply chain, HR, and finance — in a consistent, build-ready notation such as BPMN.
- Go on site, run workshops, and surface the gap between how a process is documented and how it actually runs.




- Analyze integrations between operational and enterprise systems, and specify the data that has to move between them — its owner, its quality, its lineage.
- Quantify the value at stake and turn your analysis into a working tool: a dashboard, data pipeline, or workflow app, built in SQL, Python, and a BI or low-code layer.
- Translate operational language into system requirements, and system behaviour back into language the site understands — you are the interpreter between the mine and the technology function.
- Establish process ownership: every process you document gets a named business owner who signs off and keeps it current.
- Train client users, hand over ownership, and document what you build.

WHAT YOU’LL NEED

- Experience in business analysis or business process mapping, ideally with exposure to an industrial, asset-intensive, or mining environment.
- Working-level SQL and Python, and comfort with a BI or low-code tool.
- Practical exposure to an ERP — SAP strongly preferred.
- Comfort running workshops and translating between operational staff and technical teams.
- Understanding of data governance concepts: ownership, lineage, and quality.
- Fluent French and working English — the site operates in French; group standards and vendors work in English.
- Based in Montreal and available to travel regularly to the Éléonore operation, on the order of once a month.

NICE TO HAVE





- Prior exposure to mining, heavy industry, or another asset-intensive operating environment.
- Experience in a carve-out, post-acquisition, or greenfield environment where documentation had to be created rather than inherited.
- Familiarity with a modern data platform — lakehouse, lineage tooling, semantic modelling.
- Time in a startup or founding-stage setting.

À PROPOS DE SKIFFRA

Skiffra est une plateforme d’orchestration native à l’IA pour les opérations industrielles du monde physique, en commençant par le secteur minier et les ressources naturelles. Les données opérationnelles sont aujourd’hui emprisonnées dans les PGI, les historiens de données et les systèmes d’équipement — elles n’atteignent jamais les personnes qui prennent des décisions en temps réel. Nous bâtissons la couche d’intelligence qui change cela, en travaillant directement à l’intérieur des sites et des systèmes de nos clients plutôt que de l’extérieur.

À PROPOS DU POSTE

Le client d’ancrage de Skiffra, Dhilmar, exploite une opération minière canadienne reposant sur environ 140 applications, sans vision interne des processus d’affaires que ces systèmes soutiennent réellement. À titre d’analyste d’affaires, vous construirez cette vision : cartographier le fonctionnement réel de l’exploitation, le traduire en processus documentés et en exigences systèmes, puis transformer vos constats en outils que le client peut utiliser.

Vous passerez du temps réel sur le site de l’exploitation Éléonore de Dhilmar — environ une semaine par mois, davantage pendant les phases intensives de cartographie — à appren

📌 Business Analyst (Quebec City)
🏢 Skiffra
📍 Quebec City