At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond

*This is an active recruitment for Night Shift

About the role

The Shift Lead is responsible for leading all aspects of production operations during their assigned shift, ensuring the safe, efficient, and cost-effective operation of manufacturing lines within a fast-paced Lean Manufacturing environment. This role is accountable for delivering operational excellence through the consistent application of BCOS (Barry Callebaut Operating System) principles, driving a culture of continuous improvement, waste reduction, problem solving, and performance management.

The Shift Lead champions a Safety-First and Quality-First mindset, ensuring full compliance with food safety, employee safety, quality, and regulatory requirements, including HACCP, GMP, Occupational Health & Safety, and all company policies and standards. Through visible leadership, coaching,



and employee development, the Shift Lead builds engaged teams focused on achieving production, quality, safety, delivery, cost, and people objectives.

Key responsibilities

Safety, Food Safety & Compliance

- Champion and sustain a Safety-First culture by ensuring all employees follow safe work practices and procedures.
- Promote a strong food safety culture and ensure compliance with GMP, HACCP, allergen control, sanitation, and quality requirements.
- Conduct routine safety observations, workplace inspections, and corrective action follow-up.
- Lead incident, near-miss, and workplace injury investigations, identifying root causes and implementing corrective actions.
- Support WSIB claims management and return-to-work programs.
- Partner with the Joint Health and Safety Committee (JHSC) to promote health and safety initiatives and continuous improvement.
- Drive BCOS (Barry Callebaut Operations System) standards and best practices on shift.
- Coach employees on problem-solving methodologies, root cause analysis, standard work, and continuous improvement practices.
- Identify, lead, and support continuous improvement initiatives focused on reducing waste, improving productivity, increasing OEE, and optimizing processes.
- Foster employee engagement and ownership through active participation in improvement activities.





Production & Operational Leadership

- Lead daily production activities to ensure achievement of safety, quality, service, and productivity targets.
- Communicate production schedules, priorities, and customer requirements to production teams.
- Establish explicit expectations, monitor performance, and ensure accountability for results.
- Monitor line performance throughout the shift and respond effectively to operational challenges.
- Coordinate production flow, staffing, equipment availability, and material requirements to maximize efficiency.
- Arrange rework activities for unfinished, non-conforming, or damaged products as required.
- Ensure accurate completion of production documentation, shift reports, and operational records.
- Oversee overall plant operations, security, shipments, paperwork, and facility-related responsibilities during off-shifts.

Maintenance & Asset Reliability

- Partner with maintenance teams to minimize downtime and improve equipment reliability.
- Follow up on corrective maintenance activities and production-related repairs.
- Support autonomous maintenance practices and operator ownership of equipment.
- Perform minor maintenance troubleshooting and operational support as required.

Leadership & People Management

- Provide visible, hands‑on leadership and direction to the Operations Team.
- Build a high‑performance team through coaching, mentoring, development, and employee engagement.
- Conduct performance evaluations and provide ongoing feedback to agency, probationary, and permanent employees.
- Manage attendance, vacation scheduling,

📌 Shift Lead (Brantford)
🏢 Barry Callebaut Manufacturing Iberica
📍 Brantford