Athlete Services Coordinator

The Athlete Services Coordinator plays an integral role in supporting high-performance sport across Atlantic Canada and nationally. Reporting to the Director of Performance Pathways, the Athlete Services Coordinator is the key point of contact for athletes, helping them navigate and access CSI Atlantic’s programs, services, and resources.

The position coordinates athlete intakes, ongoing service access and administration, and provides oversight of athlete support in Nova Scotia, New Brunswick, Newfoundland and Labrador, and Prince Edward Island through regional staff and service providers.

What is the Canadian Sport Institute Atlantic?
The Canadian Sport Institute Atlantic (CSI Atlantic) develops partnerships and delivers programs that help to grow high-performance sport in Atlantic Canada. We provide performance and personal management services to athletes on a pathway leading to the Olympic and Paralympic Games as well as employment and educational opportunities for coaches.

Description of Employment

Job Title:Athlete Services Coordinator

Employment Status:

- Full-time, 35 hours per week
- The nature of sport means that some activities take place evenings and weekends

Working Locations:

- Halifax, NS
- 26 Thomas Raddall Drive, Halifax, NS
- In office with some off-site work required
- Versatile work from home arrangement up to one day per week
- Local travel and occasional travel within Atlantic Canada may be required.

Required Qualifications:

An undergraduate degree in Sport Management, Kinesiology, Recreation and Sport Studies, Business Administration, or other relevant discipline

Other Criteria:

Essential Skills/Traits:





- Understanding of the Canadian sport system and theneeds of athletes pursuing national and internationalperformance
- French/English bilingualism is considered an asset
- A graduate degree in a relevant discipline
- Experience working in the Atlantic Canadian sport system
- Experience coordinating fee-for-service programs,practitioner bookings or individual and group trainingservices
- Strong organizational skills and data management
- Excellent verbal and written communication skills
- Proven success with relationship building and networking
- Ability to manage competing priorities, follow through onrequests and maintain accurate records
- Sound judgment and discretion when handlingconfidential athlete and service information
- Ability to work independently and collaboratively withathletes, coaches, regional staff and service providers
- Proficiency with digital tools for scheduling, registration,spreadsheets and database management

Role Highlights

Job Components:

- Serve as the primary contact for athlete-service inquiries,explaining eligibility, available support and how to accessservices
- Coordinate athlete intake and annual renewals, includingeligibility confirmation, needs identification, athleteagreements and required waivers. Consult with athletes,coaches and NSOs as appropriate




- Connect eligible athletes with Integrated Support needsin accordance with CSI Atlantic’s service policies andavailable resources
- Maintain regular contact with athletes and follow up onservice requests, referrals and barriers to access
- Provide oversight and coordination of athlete support inNew Brunswick, Newfoundland and Labrador, and PrinceEdward Island, working with regional staff and providersto maintain consistent communication and service processes
- Coordinate athlete insurance enrolment, communicatecoverage and reimbursement procedures, and processrelated documentation and invoices within approvedpolicies and budgets
- Participate and contribute to CSI Atlantic projects,activities and events
- Tracking athlete results and sharing results whenapplicable
- Administer athlete surveys and summarize feedback toinform service improvements
- Oversight of Game Plan athlete program

The salary range for this position is between $55,000 and $70,000 and will be commensurate with
experience, qualifications and expertise.Interested candidates should submit their resume and cover letter prior to October 30th at 4PM ADT.

The Canadian Sport Institute Atlantic is located on the traditional territory of the Mi'kmaq and Wolastoqiyik People.We value diversity and inclusion and are committed to employment equity. We encourage applications from allqualified candidates including Aboriginal/Indigenous Persons, members of racially visible communities, personswith disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women.Applican

📌 Athlete Services Coordinator Coordonnatrice ou coordonnateur des services aux athlètes (Halifax Regional Municipality)
🏢 Canadian Sport Institute Atlantic
📍 Halifax Regional Municipality