Utility Enterprise Solution Specialist

Company: Survalent

Type: Full-time

Description

Survalent Technology is seeking a versatile, collaborative, and highly motivated individual to join our Product Management team. The Utility Enterprise Solutions Specialist will play a key role in helping utilities improve their operational workflows and integrate Survalent solutions with the broader utility enterprise environment. This role bridges utility industry knowledge, customer needs, and enterprise technology, focusing on understanding business requirements, supporting customer solutions, identifying opportunities for improvement, and contributing to the evolution and adoption of Survalent's Utility Enterprise solutions. If you are interested in utility technology, enterprise software, and system integration, join Survalent and help drive the evolution of modern utility enterprise solutions.

What You’ll Do

Modernize Utility Workflows

- Understand utility workflows across OMS, customer engagement, field operations, and enterprise systems.
- Identify opportunities to improve utility operations through better workflows, integrations, automation, and AI-assisted capabilities.
- Research industry trends and emerging technologies that influence utility modernization.

Enable Sales, Customers & Partners

- Support strategic customer opportunities, Early Adopter Programs (EAPs), and Proof of Concepts (PoCs).
- Develop playbooks, demonstrations, workflow guidance, and customer-facing material.
- Build trusted relationships with utilities, consultants, partners, and Customer Success teams.

Drive Enterprise Adoption

- Promote adoption of Survalent's enterprise capabilities, including OMS integrations, GIS,



REST APIs, MultiSpeak, and CIM.
- Help customers integrate Survalent with complementary enterprise applications.
- Develop best practices and reference architectures that improve customer success.

Influence Product Direction

- Gather customer feedback and maintain the product ideas funnel.
- Develop business cases that support future investments.
- Work with Product Managers to improve adoption, usability, and commercial readiness.

What We're Looking For

- Bachelor's degree in Engineering, Computer Science, Information Systems, Electrical Engineering, or related field, or equivalent utility experience.
- Experience with utility software, enterprise applications, or digital transformation.
- Strong understanding of utility business processes, workflows, and system integration.
- Experience working with utilities, customers, consultants, system integrators, or technology partners.
- Strong communication, presentation, facilitation, and relationship-building skills.
- Ability to collaborate effectively across Product, Engineering, Sales, Marketing, and Customer Success teams.

What's Nice to Have

- Experience with utility applications such as OMS, GIS, AMI, CIS, MDM, WFM, CRM, or similar enterprise platforms.
- Familiarity with utility integration technologies and standards, including APIs,



CIM, MultiSpeak, web services, or event-driven architectures.
- Knowledge of utility operations, including outage management, restoration, field operations, and customer communications.
- Experience with utility modernization, digital transformation, cloud/SaaS, analytics, or enterprise data integration.
- Familiarity with AI, LLMs, workflow automation, and emerging technologies.
- Experience supporting technical sales, customer workshops, Proofs of Concept (PoCs), Early Adopter Programs (EAPs), or solution enablement.
- Experience working with cross-functional teams to evaluate technology and improve business or utility processes.
- Demonstrated curiosity, problem-solving, and interest in emerging technologies and their application to the utility industry.

Why This Role Matters

Utilities are transforming how they operate.

Reliable outage management is no longer limited to dispatching crews from the control room. Customers expect timely notifications, field crews require mobile access to operational information, AMI provides near real-time outage verification, and enterprise systems increasingly work together to improve restoration, customer communication, regulatory reporting, and operational efficiency.

At the same time, the utility industry is moving toward more open integration models. Standards such as MultiSpeak and CIM continue to play an significant role, while REST APIs are enabling more flexible integrations with cloud services, customer applications, analytics platforms, mobile solutions, and partner ecosystems.

Survalent is investing in this evolution by expan

📌 Utility Enterprise Solution Specialist (Mississauga)
🏢 Survalent
📍 Mississauga