Brief Description

As a Part-Time Manager, you are a sales-driven leader and certified Piercing Specialist who plays a critical role in delivering safe, professional piercing services while driving store performance during key shifts. You lead by example on the sales floor, uphold Claire’s Clinical Piercing Standards, and ensure piercing services are executed with precision, consistency, and care. You reinforce selling behaviors, elevate piercing and retail performance, and support operational excellence while fostering a positive, accountable team environment. Through confident coaching and solid execution, you help your team deliver exceptional guest experiences — from informed piercing consultations to trend-driven styling moments.

Overview

Brief Description

As a Part-Time Manager, you are a sales-driven leader and certified Piercing Specialist who plays a critical role in delivering safe, professional piercing services while driving store performance during key shifts. You lead by example on the sales floor, uphold Claire’s Clinical Piercing Standards, and ensure piercing services are executed with precision, consistency, and care. You reinforce selling behaviors, elevate piercing and retail performance, and support operational excellence while fostering a positive, accountable team environment. Through confident coaching and strong execution, you help your team deliver exceptional guest experiences — from informed piercing consultations to trend-driven styling moments.

Responsibilities

Piercing Excellence | Clinical Standards

- Deliver professional ear‑piercing services in accordance with Claire’s Clinical Standards and safety protocols.
- Follow all sterilization, hygiene,



and infection‑prevention procedures with precision and consistency before, during, and after every service.
- Educate guests and guardians through informed consent, eligibility screening, and clear aftercare instructions.
- Maintain certification requirements and complete ongoing piercing skill development training.

Customer Experience | Brand Ambassador

- Consistently deliver friendly, engaging services that keep customers coming back and build loyalty to the brand.
- Lead by example on the sales floor, demonstrating strong selling behaviors and styling expertise.
- Address customer concerns with empathy and elevate appropriately when needed.
- Contribute to meeting and/or exceeding all KPI goals and objectives for the store by providing best‑in‑class service.

Sales Performance | Results

- Drive shift-level piercing and retail conversion, ensuring strong product attachment and consistent service execution across the team.
- Coach associates in real time to improve consultation quality, attachment behaviors, and overall selling e??ectiveness.
- Support execution of promotions, campaigns, and sales-driving initiatives.
- Use product knowledge and trend awareness to influence purchasing decisions.
- Consistently meet or exceed all store sales, piercing, and conversion goals.

People | Team Leadership





- Build strong relationships with peers and contribute to a positive, inclusive, and high-energy team culture.
- Reinforce selling standards, service expectations, and brand behaviors.
- Support the coaching and motivation of Sales Associates through real-time feedback.
- Act as a role model for reliability, professionalism, and accountability.

Operations | Shift Leadership

- Open and close the store and manage cash handling accurately.
- Maintain visual merchandising standards and ensure stock areas are organized.
- Support shipment processing, inventory accuracy, and adherence to safety and loss prevention practices.

Maintain a clean, organized, and visually appealing store that reflects Claire’s brand standards and creates a great shopping experience.

- Execute operational tasks and company initiatives as directed by store leadership.

About You

- Sales-Driven Mindset | Personal Responsibility: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities – and you take full ownership of results without excuses.
- Customer-Centric Approach | Integrity: You’re passionate about providing exceptional service and creating memorable shopping experiences, and you lead with integrity by consistently following through on your commitments to both customers and your team.
- Retail & Leadership Experience | Decision Making: At least one year of retail management experience preferred, with a proven ability to make timely, thoughtful decisions that drive sales and support team success.
- Confidence in Piercing Services | Growth Mindset: You’re willing to become a trained pi

📌 2602 - Part-Time Key Holder - Claire's Lloyd Mall (Lloydminster)
🏢 claires
📍 Lloydminster