Business Solutions Manager, Occupational Health & Specialty

Permanent Full Time Manager Brampton, ON, CA

Salary Range: $100,000.00 To $120,000.00 Annually

Business Solutions Manager, Occupational Health & Specialty Programs

This is a hybrid position based at our Brampton or North York offices, with four days per week in the office and one day remote.

Brampton Location: 1 President's Choice Circle, Brampton, ON L6Y 5S5 (near Highway 407 and Mississauga Road)

North York Location: 243 Consumers Rd, North York, ON M2J 4W8 (near Highway 401 and Highway 404)

Lifemark Health Group is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employees over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. Lifemark was acquired by Loblaw Companies on May 10, 2022.

Role Overview:

The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the Vice President, Application and Security Services, this role develops a deep understanding of business priorities across occupational health and specialty program operations, defines and maintains the business technology roadmap, identifies opportunities where technology can enable better client, clinical, and operational outcomes, and provides oversight of delivery to ensure solutions are executed effectively, aligned to priorities,



and achieve measurable business value.

You are a strategic, relationship-focused business technology leader who can connect the priorities of occupational health and specialty program operations with practical technology solutions. You build trust with business leaders, translate complex clinical, client, and operational needs into clear priorities, and bring cross-functional teams together around shared outcomes.

You are comfortable balancing strategic and operational needs, shaping roadmaps and intake decisions, and providing delivery oversight across product, platform, operations, data, security, architecture, and business teams. You communicate clearly with varied audiences and focus on adoption, measurable value, and sustainable solutions.

Key Responsibilities:

Strategic Partnership and Roadmap Planning

- Build trusted relationships with business leaders and develop a deep understanding of business strategies, challenges, priorities, and operations.
- Translate business priorities into a transparent business technology roadmap aligned to strategic objectives and measurable value.
- Identify opportunities where technology can enable better client, clinical, business, and operational outcomes across Occupational Health and Specialty Programs.

Solution Development and Delivery Oversight





- Translate business needs into practical solution options and help shape scalable approaches.
- Bring together product and platform teams, solution design, IT operations, data, security, architecture, and business stakeholders to advance solutions.
- Oversee delivery progress to ensure commitments, risks, dependencies, priorities, and outcomes are actively managed.

Intake and Portfolio Management

- Help shape, assess, and prioritize intake requests across strategic and operational needs.
- Ensure roadmap and portfolio decisions are aligned to business value, available capacity, and delivery feasibility.
- Support clear prioritization and sequencing of initiatives to reduce fragmentation and improve time to solution.

Enablement and Adoption

- Support change management, communication, and adoption activities to successfully embed solutions into day-to-day operations.
- Partner with business and technology stakeholders to support value realization and sustained use of delivered solutions.

What we're looking for:

- 5+ years of progressive experience in business technology, IT business partnership, business solutions, technology delivery, program management, or a related field.
- Strong business relationship management skills, with the ability to build trust, influence decisions, and translate operational needs into clear technology priorities.
- Experience developing or contributing to business technology roadmaps, including prioritization, sequencing, and alignment to strategic objectives.
- Proven ability to provide delivery oversight across cross-functional teams, ensuring risks, dependencies,

📌 Business Solutions Manager, Occupational Health (Brampton)
🏢 Lifemark Health Group
📍 Brampton