Job Summary

The Account Manager is responsible for managing the overall sales efforts in her/his assigned territory to maximize sales and profit. S/he utilizes mainly telephone contact and/or face-to-face where required in a consultative sales approach to ensure the satisfaction of customer needs. S/he identifies selling opportunities and assertively acts upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. S/he upholds Brenntag core values and focuses on customer excellence in all regards and every day.

Job Summary

The Account Manager is responsible for managing the overall sales efforts in her/his assigned territory to maximize sales and profit. S/he utilizes mainly telephone contact and/or face-to-face where required in a consultative sales approach to ensure the satisfaction of customer needs. S/he identifies selling opportunities and assertively acts upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. S/he upholds Brenntag core values and focuses on customer excellence in all regards and every day.

Essential Responsibilities and Tasks

Customer Business Development (55%)

- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
- Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).




- Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
- Conduct customer visits where required and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
- Manage spot business/ rush offers, get support from Commercial Assistant when necessary.
- Liaise with relevant stakeholders to create in a timely manner the best offer for the customer and extract maximum value (e.g., Sales Management/ Product Management for Pricing topics).
- Act as major point of contact to customers in assigned territory in all commercial matters.
- Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
- Leverage Brenntag Connect to generate and maximize sales.

Recent customer generation (25%)

- Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
- Identify and prioritize prospective customers.
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
- Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.

Sales & General Admin (15%)





- Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
- Update and maintain customer opportunity pipelines and potentials in the CRM system
- Complete sales and revenue-related reporting.
- Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.
- Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.

Know-How Management (5% to-be)

- Maintain an up-to-date level of product knowledge, e.g., via training.
- Keep up to date with changes and updates in the product portfolio and in the market.
- Keep up to date on feedstock and upstream developments that impact product price movements.

Additional Required Skills/Abilities

- Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
- Strong commercial understanding
- Customer-centric mindset, focusing on creating a positive experience for the customer
- Basic level of strategic thinking (business development, opportunities)
- Superior communication and negotiation skills
- High self-management capabilities
- Local travel required as per business needs

Education And Experience

- Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
- Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).

Our Offer

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📌 Account Manager (Mississauga)
🏢 Brenntag
📍 Mississauga