A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

The Role

We are seeking a Talent Acquisition Specialist/Recruiter to join our team.

Location: Windsor, ON - We offer in-office, hybrid, and fully remote work flexibility.

Who we are

HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer.

Why we are different

In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees.

We’re about communities too. HUB/HCC is committed to a formal program - HUB Gives - that encourages employees to donate their time, creativity, and passion to community causes.



We believe in contributing to where we live, work and play.

Position Overview

As a Talent Acquisition Specialist / Recruiter, you will bring our purpose to life every day. How? By executing on out talent strategy at Hub Customer Central (HCC) and operationalizing the strategy to bring great ideas to life. Reporting to the Manager, Talent Acquisition, you will manage a specialized or specific technical level of job openings, requiring good knowledge and expertise to support the recruitment process, activities, and achievements. You will partner with client groups on a distinct range of recruitment needs of critical importance to the business.

Responsibilities

- Work with hiring leaders and the HR team to deliver full cycle recruitment including developing and deploying proactive sourcing and selection strategies to ensure HCC is hiring the best talent based on knowledge, skills, experiences, and alignment to our culture.
- Recruit for specialized and/or technical positions at an individual contributor and management level, using multi-pronged sourcing strategies to meet hiring needs, through constant and ongoing participation in professional organizations and affiliations, networking, and cold calling.
- Create a constantly updated recruiting pipeline of specialized candidates, including a diverse pool, for their areas of recruiting.




- Assist with the design and development of behavioral interviewing techniques, guides, and other services for those involved in staffing.
- Identify and recommend newest trends and tools available in recruiting technology to maximize efficiency and effectiveness of the recruiting process.
- Assist with building diverse teams, and partner with the business to prioritize diverse representation through their work.

Qualifications

- 2+ years experience in talent acquisition in the financial sector/insurance industry across Canada.
- Experience within a staffing agency and/or corporate recruiting environment and/ or a customer contact centre workplace.
- Experience with HRIS and Applicant Tracking Systems (ATS) such as Workday, and online job board such as LinkedIn and Indeed.
- Experience with internet sourcing/advertising, direct sourcing, trade journal/newspaper advertising, employee referral campaigns, and job fairs
- University degree, college diploma, or equivalent work experience.
- Proven ability to develop and execute proactive sourcing strategies that build the candidate pipeline and guide the recruitment process to closure.
- Demonstrated ability to establish credibility, collaborate with and influence hiring leaders while building strong relationships with internal stakeholders and candidates.
- Strong influencing and negotiating skills to present alternative solutions and minimize high-risk situations.
- Excellent presentation, communication, and interpersonal skills.
- High sense of urgency with strong orientation towards customer support.
- Ability to work with tight timelines and meet deadlines.
- Ability to manage s

📌 Talent Acquisition Specialist (Windsor)
🏢 HUB International
📍 Windsor