1 month ago Be among the first 25 applicants

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum and ranks among the top 10 museums in North America. At ROM, we are dedicated to building and sharing global collections, promoting knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.
As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.
WHO WE NEED
Royal Ontario Museum is seeking dynamic and enthusiastic individuals to join our team. These roles focus on providing exceptional, friendly, and insightful support within the ROM Galleries and Hands-on Spaces, including Hands-on Biodiversity, Schad Gallery of Biodiversity, and WonderWorks.
We are looking for individuals who demonstrate:

- A passion for culture, arts, natural history, and science
- Proven experience engaging diverse audiences, including children, youth, and families
- Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM)



is Canada's most-visited museum and ranks among the top 10 museums in North America. At ROM, we are dedicated to building and sharing global collections, promoting knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.
As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.
WHO WE NEED
Royal Ontario Museum is seeking dynamic and enthusiastic individuals to join our team. These roles focus on providing exceptional, friendly, and insightful support within the ROM Galleries and Hands-on Spaces, including Hands-on Biodiversity, Schad Gallery of Biodiversity, and WonderWorks.
We are looking for individuals who demonstrate:

- A passion for culture, arts, natural history, and science
- Proven experience engaging diverse audiences, including children, youth, and families
- Strong customer service skills,



with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds

We encourage you to apply if you are committed to making education engaging and accessible and eager to inspire others with the wonders of our world.
HOW YOU WILL MAKE AN IMPACT

- Provide exceptional customer service by greeting, assisting, and engaging visitors in meaningful learning experiences
- Support and mentor volunteers to deliver exceptional visitor experiences, including training and coaching on best practices
- Create and maintain a safe and inclusive workplace by enforcing gallery policies and responding effectively to visitor concerns
- Assist with the setup and maintenance of learning materials, specimens, and technological equipment, ensuring that resources are ready and in good condition
- Assist the Gallery Coordinator(s) with operational duties, including opening and closing procedures, inventory management, and administrative tasks as required
- Additional tasks and responsibilities as assigned to support the gallery’s mission and objectives
- Assistin daily care, feeding and handlingof live animals

WHAT YOU BRING

- Successful completion of less than two (2) years of post-secondary education in a related field (such as education, museum studies, natural history, or world cultures), or an equivalent combination of education and experience
- A minimum of one (1) year of experience working with children, youth, families, and/or volunteers in educational or community programming, with the ability to effectively engage and facilitate learning <

📌 Hands-on Galleries Facilitator (Toronto)
🏢 Royal Ontario Museum
📍 Toronto