Dept.: Clinical Systems and Informatics (CSI), QRP

Number of Positions: Multiple positions

Posting ID: 2069

Status: Permanent Full-Time

Role Level: Professional Group

Applications Analyst: PG 09 ($39.39hr- $ 49.29hr)

Clinical Applications Analyst: PG 10 ($42.77hr -$53.44hr)

Rate commensurate with experience

Hours of Work: Business Hours, 37.5 hrs/wk.

Posted: March

Internal Deadline: April 8-2025

About Trillium Health Partners (THP)

Trillium Health Partners (THP) is a leading hospital known for its commitment to patient-centered care, innovation, and excellence. Operating across three main sites—Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre—THP provides a full range of acute and specialized community-based services.

THP is dedicated to transforming healthcare by leveraging technology, data, and integrated systems. As part of this mission, Epic is at the core of our digital health strategy , supporting high-quality patient care, clinical best practices, and streamlined workflows.

Employees in roles conducive to remote work will have flexibility under the Flex First program , with the expectation of on-site presence as needed . Employees must be available to return to the workplace within 24 hours’ notice ; therefore, remote work outside the province or country is not permitted.

Why Join THP?

- Be part of a leading digital health transformation using Epic.
- Work in a flexible hybrid workplace with a dynamic team.
- Gain hands-on experience in a high-impact healthcare setting .

The Position

As Trillium and Clinical Systems and Informatics (CSI) continue to expand, the Epic Applications Analyst will play a key role in supporting, optimizing, and maintaining the Epic Health Information System (HIS) . This highly motivated individual will apply their technical expertise and current Epic certification to support clinical workflows and ensure Epic applications meet the needs of both clinical users and business partners.

Reporting to the Manager,



CSI Applications , or Manager, Epic Connect , the Epic Applications Analyst will be responsible for working closely with clinical teams to understand operational workflows , configuring Epic applications accordingly, and ensuring these workflows align with organizational objectives. This role involves collaborating with both technical and non-technical teams to drive system improvements, resolve issues, and support the effective use of Epic applications across the hospital.

Key Responsibilities

Epic System Support & Optimization

- Design, build, test, and implement Epic applications in alignment with hospital workflows.
- Analyze operational needs to configure Epic systems and inform workflow decisions by attending site visits, validation sessions, and other integrated sessions.
- Troubleshoot and resolve technical issues that affect clinical users, workflows, and related application areas.
- Continuously evaluate new features and releases to enhance system functionality and user experience.
- Act as a secondary support contact for application end-users.

Collaboration with Clinical Teams & Business Partners

- Work directly with clinical teams and business partners to understand workflows and ensure the system aligns with operational requirements.
- Collaborate with the training team to develop training content and tip sheets to support end-users.
- Attend regular team meetings to discuss deliverables, shared issues, and upcoming milestones.
- Identify cross-application issues and work with relevant teams to resolve them.

Project Implementation

- Assist in customizing, testing, and deploying new Epic features and updates.

Certification & On-Call Support

- Achieve certification in the vendor’s application.
- Participate in an on-call rotation and be available for extended hours as required.

Other Duties as Assigned

Contribute to additional projects, initiatives, and tasks as required to support team and organizational priorities.

Required Qualifications

To be eligible for this role, applicants must

📌 Epic Application Analyst (Mississauga)
🏢 Trillium Health Partners
📍 Mississauga