Lead change management for Scotiabank’s international commercial technology transformation from Toronto, using English, Spanish, communications, and stakeholder engagement expertise.
As Manager, Change Management, you will support technology transformation initiatives across 12 international markets. The work spans organizational readiness, adoption, training, communications, and stakeholder engagement. You will help employees, leaders, and business partners adopt current solutions and ways of working while supporting regulated banking operations.
Key Responsibilities:
- Develop change experience plans for technology implementations and capabilities
- Conduct impact assessments across stakeholders, processes, technology, and countries
- Coordinate training workstreams and communications across International Commercial Banking
- Validate customer support models before and after launches
- Measure adoption results and strengthen engagement outcomes through insights
Requirements:
- Fluency in English and Spanish
- Strategic communications and stakeholder engagement expertise
- Experience with project logistics and operations
- Strong analytical, planning, prioritization, and delivery management skills
- Experience using Jira, Confluence, Mural, or similar tools
Apply change management, bilingual communications, and stakeholder engagement skills across Scotiabank’s international commercial banking transformation initiatives.
📌 Bilingual Change Management Manager Toronto
🏢 Scotiabank
📍 Toronto
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