Transdev Canada is seeking a proactive and safety-focused Road Supervisor to support our paratransit operations in Regina, Saskatchewan. Reporting to the General Manager, the Road Supervisor plays a critical frontline leadership role, ensuring safe, reliable, and customer-focused service delivery. This position provides real-time operational oversight, on-road supervision, incident response, and performance coaching while promoting a strong safety culture and operational excellence. This is a full-time position.

Your role:

- Monitor paratransit service delivery during operating hours, maintaining continuous radio and field communications to support safe and reliable operations.
- Provide real-time operational direction to operators to maintain service continuity and address detours, traffic congestion, construction, weather impacts, passenger concerns, and on-road events.
- Make timely operational decisions affecting service delivery and safety in accordance with established policies, procedures, client requirements, and regulatory standards.
- Coordinate service recovery and contingency actions, including short-notice relief coverage for book-offs, emergencies, incidents, and unforeseen operational requirements.
- Operate vehicles in relief, when required, to minimize service disruption and maintain continuity of service.
- Provide day-to-day on-road supervision of operators, reinforcing expectations related to safety, customer service, schedules, service standards, and SOPs.
- Conduct ride checks, road observations, gate checks, and site inspections to assess compliance with operational, safety, and service requirements.
- Deliver coaching, mentoring, and corrective guidance to support safe performance, service quality,



and professional conduct.
- Complete formal supervisory reports, documenting observations, outcomes, and follow-up actions in accordance with company requirements.
- Ensure documentation is accurate, objective, and submitted within required timelines to support operator records and performance management processes.
- Promote safety as a core value and ensure compliance with company policies, SOPs, client requirements, applicable agreements, and Saskatchewan and Federal legislation.
- Verify operator readiness for duty, including licensing, certifications, uniform and equipment standards, required documentation, and operational preparedness.
- Assess fitness for duty and take immediate safety-related action when required, including directing an operator to cease work or removing them from service in accordance with established criteria.
- Conduct safety evaluations and inspections related to wheelchair securement, accessibility practices, and vehicle condition and cleanliness.
- Document deficiencies and ensure timely follow-up and resolution in alignment with the Safety Management System (SMS) and continuous improvement initiatives.
- Act as first responder and on-scene supervisor for reliable incidents, including collisions, passenger injuries or medical events, equipment failures, and security concerns.
- Ensure scene safety,



coordinate emergency response, liaise with emergency services, support passengers and operators, and assist management with service restoration.
- Conduct incident and accident investigations, gathering evidence such as statements, photographs, and documentation.
- Prepare and submit timely operational, incident, and investigation reports with findings and recommendations.

The perks:

- Competitive annual salary
- A positive and supportive work environment
- The opportunity to make a meaningful social impact by supporting sustainable mobility solutions
- Career advancement opportunities within a strong North American organization
- A workplace committed to diversity, inclusion, and employee development

Experience and Competencies Required:

- Minimum 3–5 years of experience in transit, paratransit, transportation, logistics, or a related operational environment.
- Previous experience in a supervisory, dispatch, or lead operator role, preferably within a unionized setting (asset).
- Experience with on-road supervision, incident response, investigations, and performance coaching (preferred).
- Valid Class 4 driver’s license (or higher) with a clean driver abstract; must meet company and client requirements to operate revenue vehicles.
- Completion of related training (e.g., safety programs, defensive driving, workplace investigation training) is an asset.

Non-unionized role in Regina, SK.
Willingness to work non-standard hours, including evenings, weekends, and holidays, to support 24/7 operations

Join an International Group strongly rooted in the communities.

Transdev is an internation

📌 Transit Supervisor in Regina
🏢 Transde
📍 Regina