Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705

Role Snapshot

- Job Title: RQ11705 – Solutions Designer – Senior
- Client: Ministry of Public and Business Service Delivery and Procurement
- Work Location: 222 Jarvis Street, Toronto, Ontario, Canada
- Work Arrangement: Onsite – 5 Days per Week
- Estimated Start Date: October 13, 2026
- Estimated End Date: March 31, 2027
- Business Days: 38.00
- Extension: Probable after the initial mandate
- Hours: 7.25 hours per day
- Working Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaks
- Security Level: No Clearance Required

Must Have

- At least 7+ years of experience designing solutions using Oracle Siebel CRM or Adobe AEM technologies.
- Experience developing business design documents and functional and non-functional requirements.
- Experience developing high-level application flows to support business requirements.
- Experience developing functional design documents.
- 7+ years of experience in Siebel and Adobe AEM solution implementation.
- Demonstrated experience creating and updating business architecture artefacts.

Nice to Have

- Experience with the Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience ensuring that corporate QA standards are followed and maintained would be an asset.
- Prior Ontario Public Service (OPS) or public-sector experience.

Description

We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows, and business architecture.



The ideal candidate will have solid expertise in gathering and translating business requirements into functional and technical solution designs, developing application workflows and screen mock-ups, conducting user research, and ensuring accessibility and quality assurance standards are maintained.

The successful candidate will be responsible for designing hosting technology solutions based on client specifications, standards, policies, best practices, and cost models while supporting business requirements and project deliverables. Experience with public-sector environments, transfer payment or grant models, and corporate quality assurance standards will be considered an asset.

Responsibilities

Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices, and cost models to meet client application business requirements and project or initiative deliverables.

General Skills

- Knowledge of integrated networking technologies, mainframe and midrange servers, enterprise storage and Storage Area Networks (SAN), and personal computer system technologies.
- Knowledge of related best practices, OPS directory and messaging standards, standard facilities infrastructure and architecture management, facility service delivery processes, infrastructure policies, procedures and direction, cost models, and procurement processes.




- Ability to gather client business requirements, corporate I⁢ information mandates, client information technology strategic plans, environmental requirements, and standards.
- Ability to participate in solution development and provide advice on short- and long-term solution service development activities.
- Knowledge of leading-edge technology design criteria, security and recovery procedures, and the preparation of technical specifications for the installation, testing, and performance of integrated, multi-service systems. Ability to assess the performance and capacity of existing systems, recommend performance improvements, and develop technical documentation.
- Experience planning, migrating, implementing, and sustaining large, complex system development projects.
- Knowledge of technology developments, trends, and new products to evaluate their application to clients' short- and long-term technology requirements.
- Basic knowledge of project management methodologies, such as PMBOK, analytical tools, and processes.
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost-benefit analyses for new technology requirements when planning and designing solutions.
- Experience designing and developing large, complex, highly available, mission-critical server applications.
- Experience evaluating systems to assess conditions, technical performance, and capacity of existing systems and determine the need and feasibility of expansion, renovation, or replacement.
- Excellent analytical, problem-solving, and decision-making skills, verbal and written communicati

📌 – Solutions Designer – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto