Organization: Ministry of Public and Business Service Delivery and Procurement

Division: GovTechON - Technology Strategy and Planning Division

Job term: 1 Permanent

Job code: 17160 - Systems Officer 5

*Indicates the salary listed as per the OPSEU Collective Agreement.

Deadline to apply: Thursday, October 15, :59 pm EDT

- 1 English Permanent, 222 Jarvis St, Toronto, Toronto Region or 33 King St W, Oshawa, Central Region, Criminal Record Check

About the job

In this role, you will:

- Analyze business requirements using tools such as process modeling, business process re-engineering, Joint Application Development (JAD) sessions, and interviews
- Develop, manage, and monitor Agile/Scrum artefacts, including User Stories and Epics, to support product delivery from concept to release
- Work collaboratively with teams to uncover and analyze technology solution requirements, communicate project updates to stakeholders, and maintain engagement throughout delivery
- Create and maintain build documentation, implementation plans, handover documentation, data mapping documentation, and other communications required by the team
- Gather and assess program and service information to recommend options that improve efficiency and reduce costs, while applying a digital mindset to manage requirements for I+IT projects that enhance government services
- Provide systems consulting expertise and technical guidance for the design, development, integration, and maintenance of solutions; contribute to project delivery and testing activities
- Periodically move to new project assignments at different sites throughout the GTA and Oshawa

What you bring to the team





Business analysis expertise

- Bring your expertise in analyzing business needs and improving processes.
- Hands-on experience with business analysis techniques, process modeling, re-engineering, JAD sessions, and interviews to assess requirements and gather program information
- Ability to evaluate options, priorities, and impacts on service delivery and cost savings, providing leadership on projects of all sizes

Communication and collaboration skills

- Use your communication skills to lead discussions and build strong relationships.
- Robust verbal and written skills to prepare business cases, reports, and recommendations
- Experience building relationships and negotiating between clients and project teams
- Skilled at managing requirement changes, ensuring compliance, and securing cooperation
- Ability to adapt to different perspectives and apply methodologies like Waterfall, Iterative, and Agile

Critical thinking and problem-solving

- Turn complex data into clear solutions.
- Experience in business modeling, use case modeling, and data flow analysis
- Ability to lead analysis through all project phases, including gap analysis and solution evaluation
- Skilled at identifying risks/issues and recommending resolutions





Agile knowledge and experience

Bring a digital mindset and thrive in Agile environments.

- Hands-on experience with Agile practices—sprints, planning, stand-ups, retrospectives
- Ability to prioritize work, create user stories, and support Scrum teams
- Curiosity to understand technical details and apply concepts effectively

Project management and IT knowledge

- Support project planning and delivery, leading requirements gathering and definition.
- Experience developing business cases, project plans, and monitoring deliverables
- Ability to manage requirements, prioritize issues, and evaluate progress
- Knowledge of full system/software development life cycle, change management, QA, risk management, and business continuity planning

Additional information:

Apply by: Thursday, October 15, :59 pm EDT

- 1 English Permanent, 222 Jarvis St, Toronto, Toronto Region or 33 King St W, Oshawa, Central Region, Criminal Record Check

Work hours: Schedule 6

Category: Information Technology

Note:

- About security checks:
- A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
- If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
- Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also ma

📌 Project Business Analyst (Toronto)
🏢 Ontario Government | Gouvernement de l’Ontario
📍 Toronto