Bilingual Business Development Manager - FF&E;

Requisition #: Location: Montreal, QC, CA Career Area: Professional & Management Information at a Glance

Job Responsibilities

Strategic Account & Project Leadership

- Own and project-manage strategic FF&E; (Furniture, Fixtures & Equipment) initiatives end-to-end, from needs analysis through quotations, order management, and after-sales support.
- Shape FF&E; growth strategy with leadership, translating objectives into client roadmaps, market positioning, and competitive differentiation.
- Prioritize FF&E; opportunities across the portfolio, aligning resources and investments with revenue and margin goals.
- Conduct discovery meetings and deliver tailored, value-based presentations aligned to client needs.
- Contribute to FF&E; go-to-market strategy, category positioning, pricing, and value proposition development.
- Act as a strategic advisor to leadership and peers on FF&E; account strategy.

Supplier Strategy & Segmentation

- Develop and execute FF&E; supplier segmentation strategies based on value, risk, and growth potential.
- Design supplier engagement frameworks aligned with commercial objectives and risk tolerance.
- Lead onboarding of FF&E; suppliers and manufacturers, ensuring alignment on terms, service levels, and lead times.
- Partner with sourcing and procurement to evaluate supplier fit and category alignment.

Pipeline & Account Growth

- Generate new FF&E; opportunities through outreach, relationships, networking, referrals, and digital channels.
- Build and manage a qualified FF&E; pipeline in CRM with accurate stages and next steps.
- Execute social media and digital content strategies to attract,



nurture, and convert prospects.
- Partner with marketing on demand-generation and lead-nurturing campaigns.
- Respond to RFPs/RFIs and coordinate internal stakeholders to deliver competitive proposals.

Negotiation, Influence & Project Management

- Lead contract negotiations and deal structuring, balancing profitability, client value, and long-term partnerships.
- Influence senior stakeholders on deal terms, scope, specifications, and delivery timelines.
- Project-manage strategic FF&E; opportunities, coordinating contributors, milestones, and issue resolution.
- Prepare and issue quotations, coordinating revisions, approvals, and sign-offs.
- Map stakeholders and decision-makers within target accounts to navigate complex sales cycles.
- Identify upsell and cross-sell opportunities to grow revenue and share of wallet.

Cross-Functional Collaboration & Reporting

- Collaborate with marketing, design, operations, and finance on proposals, pricing, invoicing, deposits, and client materials.
- Provide revenue forecasts, pipeline reviews, and funnel-conversion metrics tied to KPIs.
- Maintain CRM accuracy and sales operations discipline to support territory and account planning.
- Track win/loss trends, churn risks, and competitor activity to refine strategy.




- Represent Aramark at industry events, trade shows, and professional associations.
- Stay current on market intelligence, product trends, and competitor offerings.

Qualifications

Core Experience

- 6-8 years of combined experience across account management and procurement, ideally within FF&E;, furniture, facilities, or a related B2B services environment.
- Bilingual – English & French (written and verbal).
- Demonstrated success in lead generation and building pipeline independently within the FF&E; space.
- Proven ability to manage a full sales cycle from prospecting through contract close on FF&E; programs.

Strategic & Supplier Expertise

- Demonstrated experience shaping account or category strategy within FF&E;, including segmentation, positioning, and long-range planning.
- Experience developing supplier segmentation frameworks and managing supplier onboarding for furniture, fixtures, or equipment vendors, ideally combined with direct procurement or sourcing experience.
- Demonstrated ability to advise senior stakeholders on FF&E; account strategy and to mentor others.
- Solid understanding of consultative/solution-selling methodologies (e.g., Challenger, SPIN, or similar) applied to capital/FF&E; projects.

Negotiation, Influence & Project Management

- Skilled at negotiation and structuring complex commercial agreements for FF&E; programs, balancing competing priorities across internal and external stakeholders.
- Solid influencing skills, with a track record of aligning senior decision-makers without formal authority.
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📌 Bilingual Business Development Manager (Montreal)
🏢 Aramark
📍 Montreal