Position Summary

The Merchandising Associate is responsible for the accurate, efficient, and timely execution of corporate merchandising modules, planograms, line reviews, promotional displays, and seasonal setups.

Working closely with Retail Operations Management and fellow associates, the Merchandising Associate ensures that merchandise is properly displayed, accurately labelled, organized, and maintained according to Canadian Tire standards.

The position requires strong attention to detail, organizational skills, productivity, teamwork, and a commitment to maintaining a protected and welcoming shopping environment.

1. Policies, Procedures and Standards

- Follow Canadian Tire merchandising standards, corporate guidelines, store policies, and operational procedures.

- Comply with the store's Health and Safety Program and applicable occupational health and safety legislation.

- Review and remain familiar with the Employee Policy and Procedures Manual.

- Participate in required training, staff meetings, and development initiatives.

- Report workplace hazards, unsafe conditions, and operational concerns promptly to management.

- Follow management direction and maintain professional workplace conduct.

2. Major Duties and Responsibilities

Merchandising and Planogram Execution

- Execute corporate modules, planograms, line reviews, promotional displays, and seasonal merchandising setups accurately and within assigned timelines.

- Merchandise aisles, end caps, bases, bins, wing panels, shelves, and promotional displays.





- Complete approved free-hand merchandising arrangements according to store standards.

- Ensure merchandise is positioned correctly according to approved layouts and product locations.

- Verify product numbers, shelf labels, product placement, and display quantities.

- Update, replace, and maintain accurate pricing labels and promotional signage.

- Identify and report discrepancies between planograms, product availability, and actual store setups.

- Obtain management approval before making changes to approved merchandising layouts.

Store Organization and Maintenance

- Maintain clean, organized, safe, and visually appealing merchandise displays.

- Ensure shelving, fixtures, and merchandising areas remain accessible and free from hazards.

- Maintain the fixture room in a clean, organized, and accessible condition.

- Properly store unused fixtures, signage, and merchandising materials.

- Identify damaged, missing, incorrectly labelled, or misplaced merchandise and report concerns to management.

- Maintain accurate merchandising records, including product locations, label types, label quantities, and bin capacities.

Productivity and Task Management

- Complete assigned merchandising tasks accurately and within established timelines.





- Organize and prioritize daily assignments according to management instructions.

- Demonstrate accountability for the quality, accuracy, and completion of assigned work.

- Communicate delays, incomplete tasks, missing materials, and operational challenges promptly.

- Work independently and collaboratively to achieve departmental and store objectives.

Customer Service and Teamwork

- Maintain a professional appearance, including proper uniform, grooming, hygiene, and name tag.

- Represent the store professionally and provide courteous customer assistance.

- Direct customers to the appropriate Sales Associate when additional product knowledge or sales assistance is required.

- Support Sales Associates and other departments when necessary and as directed by management.

- Maintain respectful and effective communication with coworkers and management.

3. Loss Prevention

- Remain alert to potential theft, suspicious activity, and security concerns, and report them to management.

- Follow established loss prevention procedures for high-theft merchandise.

- Ensure appropriate security measures are applied, including spider wraps, security tags, showcases, and locked displays.

- Follow approved merchandising layouts to support product security and inventory control.

- Adhere to established procedures for locked merchandise, customer pickups, cut goods, and price verification.

- Report missing merchandise, damaged security devices, and potential i

📌 Merchandiser (Ottawa)
🏢 Canadian Tire Kanata (Store 457)
📍 Ottawa