Salary Range: $90,000.00 To $110,000.00 Annually

JOHNVINCE FOODS

SAP Functional Analyst · Order to Cash

555 Steeprock Drive, North York, Ontario. Full time, on site.

ABOUT JOHNVINCE COMPANY

Johnvince Company is a leading North American snacking organization with more than 50 years of food manufacturing and commercial expertise.

Founded in 1973, we have evolved from a family-run business into a vertically integrated enterprise spanning nuts, candy, chocolate, fruit bites, popcorn, pantry staples, and private label innovation. Today, we operate 10 facilities across North America with more than 2,000 team members.

We scale with disciplined execution, entrepreneurial drive, and an unwavering commitment to quality, safety, and performance.

Our Purpose: Exceeding customer cravings, one bite at a time.

Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.

We are guided by five core values:

- We Lead by Legacy
- We Are Customer Obsessed
- We Own It
- We Win Together

Safety, quality, and integrity define how we operate across every business unit within the Johnvince Company platform.

ABOUT THE PROGRAMME

We are consolidating several businesses onto one SAP S/4HANA platform. Three entities are live. Further entities go live in 2027 and 2028.

Alongside SAP we are delivering analytics on SAP Business Data Cloud, demand and supply planning, manufacturing execution, ecommerce, and spend automation. The SAP platform is the spine that all of it connects to.

This is not a maintenance role.



This is a live program with published readiness gates and a business that is changing how it works at the same time. We are building an internal organization that owns the system rather than renting one.

ROLE DESCRIPTION

SAP Functional Analyst · Order to Cash

REPORTS TO

Manager, SAP Solutions

TYPE

Permanent

BASED

PARTNERS WITH

The Sales and Commercial business process owner

WHY THIS ROLE EXISTS

Order to cash is the stream a customer notices the same day it goes wrong. Pricing conditions, customer master and the electronic document set with trading partners are the three places that happens. We sell through retail, wholesale and ecommerce channels, and the order flow has to hold up across all of them. This role exists to own that end to end, in the design and in the detail, so the business can take an order, promise it, ship it and bill it without improvising.

WHAT YOU OWN

- SD configuration: order management, pricing and condition technique, credit, rebates and deductions, deliveries, billing
- Pricing and condition record design through to business sign-off
- Customer master, and the order to cash reconciliation across the three mock loads
- The EDI document set with customers, including trading partner onboarding, output determination and error handling
- Availability check and the order promise




- Intercompany sales across the entities
- The order to cash side of the ecommerce integration
- Documentation of process, configuration and requirements, kept current rather than written once
- Acting as the order to cash subject matter expert for SAP across the business

YOUR FIRST SIX MONTHS

- Take pricing and condition design to business sign-off
- Own customer master and the order to cash data reconciliation
- Prove the EDI document set partner by partner, with error handling tested rather than assumed
- Run the order to cash test pass, then with the business process owner, then with the people who take and ship the orders
- Support the ecommerce order flow into SAP

TRAINING AND HANDOVER

- Run training for customer service, sales support and the shipping teams, delivered by you rather than by a vendor
- Write and maintain the user guides, training material and system documentation
- Leave the business able to run order to cash without you standing behind them

WHAT YOU NEED TO HAVE DONE BEFORE

- At least five years in an SAP order to cash functional or business analyst role
- SAP SD or order to cash configuration across at least two full lifecycles
- Pricing and condition technique, rebates, credit management, deductions
- EDI: mapping, trading partner onboarding, output determination, IDoc troubleshooting and error handling, and working through a network provider such as OpenText
- Billing and the interfaces into finance
- Availability check and order promising
- Consumer goods, food or di

📌 SAP Functional Analyst · Order to Cash (Toronto)
🏢 Johnvince Foods
📍 Toronto