Job Title

Facility Maintenance Site Leader - 1st shift

Job Description Summary

Performs preventive, corrective, and reactive maintenance across HVAC, electrical, plumbing, and general building systems. Serves as a professional client contact, coordinates subcontractors, and documents, works accurately within the NEO CMMS system

Job Description

KEY RESPONSIBILITIES

- Inspects, operates, troubleshoots, and maintains HVAC and mechanical equipment, including but not limited to; air-handling units, rooftop units, VAV boxes, pumps, motors, fans, boilers, and associated controls

- Performs permitted non-licensed electrical maintenance such as light bulb changes, assistance changing ballasts, switches, receptacles, motors, wiring, and basic control components; escalates work requiring specialized licensing

- Performs general repairs involving plumbing fixtures, doors and locks, ceilings, walls, painting, carpentry, hardware, and other building components

- Completes general repairs involving pumps, boilers, freezers, filters, fans, and water systems. Escalates work requiring specialized licensing

- Executes preventive and corrective maintenance work orders, responds to service calls and emergencies, conducts building rounds, and identifies safety or operational deficiencies

- Communicates professionally with client representatives and occupants, clarifies service needs, provides status updates, and minimizes disruption to operations

- Defines and coordinates subcontractor work, arranges access and escorts, monitors safety and schedule compliance, inspects completed work, and reports deficiencies or scope changes.



Escalates work requiring specialized licensing

- Uses NEO to create, receive, update, and close work orders; records labor, materials, findings, asset conditions, work performed, and follow-up actions

- Maintains clean and protected work areas and complies with company policies, OSHA, OBC, CSA all applicable codes and requirements, lockout/tagout procedures, and site-specific safety rules

- Supports projects, installations, shutdowns, inspections, and continuous improvement activities as assigned

MINIMUM QUALIFICATIONS

- High school diploma or GED; technical or trade-school training in HVAC, electrical, industrial maintenance, or related field preferred

- Three or more years of relevant commercial building or facility maintenance experience preferred

- Demonstrated hands-on capability in HVAC, basic electrical, plumbing, and general building maintenance

- Ability to read and comprehend work orders, equipment manuals, schematics, blueprints, and shop drawings

- Has good working knowledge of computers and CMMS platforms; NEO experience is strongly preferred but not mandatory, BAS Systems operation

- Strong customer service, communication, organization, problem-solving, and follow-through skills.

- Ability to work independently,



prioritize multiple requests, and coordinate subcontractors and other trades

PREFERRED QUALIFICATIONS

- EPA Section 608 Universal Certification, or BES Class II Certification

- OSHA 10-hour or 30-hour training and relevant electrical, plumbing, or building maintenance credentials

- Experience with building automation systems and commercial facility service delivery

PHYSICAL AND WORK REQUIREMENTS

- Ability to walk around the site, climb stairs or ladders, bend, kneel, crouch, reach overhead, and access equipment areas

- Ability to lift and carry up to 50 pounds and safely use hand tools, power tools, ladders, and approved lifts

- Ability to work indoors and outdoors, wear required PPE, and provide occasional evening, weekend, holiday, and/or on‑call support as when/required

CORE COMPETENCIES

- Multi-skilled maintenance ability – Client Service – Sub-contractor coordination – CMMS experience

- Safety and compliance – Troubleshooting, planning, and prioritization. Performs work with safety, quality, and productivity. Follows through with tasks and updates CMMS system

Note: This job description summarizes the principal duties and qualifications of the position and is not an all-inclusive list. Additional duties may be assigned based on operational requirements and the individual’s skills/qualifications. Essential functions may be performed with or without reasonable accommodation.

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📌 Facility Maintenance Site Leader (Markham)
🏢 Cushman & Wakefield
📍 Markham