Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Performance Media

Job Description:

Position Summary

The role of the Director, Performance is responsible for leading the business unit and ensuring its successful development and growth, from a business perspective and revenue perspective. This role includes the development of strong teams and successful client relationships. This individual will serve as a thought leader for the execution of world‑class digital programs.

Key Responsibilities

- Expert in the client’s business and builds trusted partnerships with all levels of client teams.
- Proven expert in paid digital media capabilities, ability to find best in class solutions for the clients and being up-to-date with the upcoming tools/tech solutions that would work for their overall media strategy; ability to evaluate and integrate new tools independently into our product suite.
- Oversee team development and client service to ensure all needs are met.
- Lead and mentor a team of professionals. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback, support professional development goals and inspire great results.
- Serves as a high level resource for team members for advice and counsel.
- Build team structure and organize positions as necessary to meet the growing needs of the organization.
- Take part in revenue forecasting and ensure that the business expectations are met.
- Recognizes and acts on opportunities to develop business with clients.
- Proactively seek opportunities to improve processes, methods, systems and/or services to better serve the client and agency.
- Works with partners (Facebook, Instagram, Twitter,



Amazon, Google, 3rd party vendors) to participate in quarterly business reviews and ensure that we are meeting/exceeding performance goals.
- Lead by example and play an active role in cultivating the culture of our organization.
- Cultivate relationships with vendors and partners to garner participation in alpha and beta opportunities to ensure our clients stay on the cutting edge of industry innovations.
- Provide strategic direction on presenting strategies/plans through to the client.
- Demonstrate thought‑leadership both internally and externally.
- Proactively and independently prepare media POVs.
- Accountable for the achievement of goals and KPI’s for a portfolio of clients to ensure on‑time and complete delivery of campaigns.
- Suggest innovative solutions and ad formats to test new technology and keep clients business moving forward and staying ahead of the curve
- Remain up‑to‑date with new developments in the digital landscape and educate teams and clients as required.

Desired Skills & Experience

- Post-Secondary education – University graduate and/or advertising/marketing college degree preferred.
- Minimum of eight (8) years’ experience paid digital media.
- Full understanding of the roles of various digital channels.




- Strong understanding of trafficking and website tagging processes.
- Proficient with media platforms (e.g. Google Ads, Bing, AMS, Facebook, Instagram, Twitter etc.).
- History of developing positive on-going business relationships, focus on client service.
- Previous experience managing a portfolio of clients or total ownership of one large complex account with multiple lines of business.
- Proven experience delivering inspiring and persuasive presentations.
- Solutions oriented and approaches obstacles with creativity and resolve.
- Ability to manage complexity across multiple groups, clients and interagency partners.
- Active involvement in developing capabilities of direct report(s) and prioritizing and delegating work accordingly.
- Ability to develop and foster strong relationships and partnerships internally and externally.
- Strong understanding of cross channel planning, able to bridge on and offline media efforts.
- Proficient in data analysis, emerging media and technology.
- Strong negotiation skills.
- Strong learning agility, with a passion for continuous development.
- Excellent communication skills (both written and verbal).
- Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy
- Ability to work well under pressure and multi-task in a fast‑paced setting.
- Ability to work collaboratively as well as independently.
- Ability to investigate, analyze & solve problems, and clearly communicate results.
- Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

Salary Range $95,000 - $105,000

Omnicom’s policy requires

📌 Director, Performance (Toronto)
🏢 Adelphi Group
📍 Toronto