The Baycrest Corporate Centre for Geriatric Care

has an exciting chance for a Advisor, HR Shared Services Centre Human Resources

Posting Number: 10246 Position Type: Full Time Bi-Weekly Hours: 70 Hours Union: Non-Union Date Posted: September 25, 2026 Internal Closing Date: October 8, 2026

About Us

The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long‑term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system‑wide services together to strengthen care and experiences for older adults.

Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day‑to‑day operational support, BCCGC helps ensure the Baycrest vision — a world where every older person lives with purpose, fulfilment and dignity — comes to life.

Job Summary

Reporting to the Manager, Talent Acquisition and HR Shared Services Centre, the Advisor, HR Shared Services Centre plays a key role within the Human Resources team. This position is responsible for delivering a range of HR programs and services, including benefits administration, leave of absence management, onboarding, transfers, and terminations. The Advisor also supports employees and leaders with day‑to‑day HR inquiries and manages internal recruitment processes for unionised roles.

Key Responsibilities

- HR Shared Services Operations




- Makes accurate and timely employee changes on the HRIS, such as status updates and personal information changes. Manages maternity/parental leave of absence requests, terminations, employee transfers and contract extensions.
- Drafts and prepares HR-related letters and communications, including offer letters, termination letters, employment letters and transfer letters.
- Enters new hires into HRIS and finalises employee file.
- Facilitates current hire orientation ensuring a smooth transition for new hires.
- Administers employee benefits programs, including enrollments, changes, and terminations.
- Administers the defined benefit pension plan (HOOPP), including enrollments, retirements, maternity/parental leaves, inter‑company transfers, and status changes.
- Serves as a centre of excellence for HR-related inquiries, providing guidance on questions from employees and managers related to benefits, HR policies, and other HR services; collaborates with internal HR teams to ensure accurate, timely, and consistent responses.
- Training/knowledge sharing with hiring managers and employees on various HR related inquiries/processes.
- Communicates effectively with both employees and managers to provide clear and accurate information, ensuring a positive experience in all interactions.




- Back‑up for HR Assistant providing front desk coverage relief.
- Talent Acquisition
- Manages full cycle recruitment for all internally posted unionised roles. This includes preparing the job posting, posting through our ATS, preparing the job competition log and screening internal applicants against job requirements, scheduling interviews as required, and coordinating transfer dates.
- Supports Talent Acquisition Specialist with the posting of non‑union roles as required.
- Manages the Recruitment Log & Staffing Requisitions for internally posted jobs.
- Checks ONA tracker & internal application forms (outside of applicant tracking system) and adds to job competition log.
- Prepares offer letters for transfers and promotions related to recruitment outcomes.
- Supports recruitment strategies and initiatives to effectively meet organisational staffing requirements. (ie. attending job fairs)
- Processes employee changes that occur through bumping (returning employee to original position within trial period) and issues notice letter.
- Provides excellent customer service to candidates, ensuring a positive and professional experience throughout the recruitment process.
- Communicates clearly and promptly with candidates, hiring managers, union representatives and other internal stakeholders, addressing any questions or concerns related to the recruitment process.
- Reporting and Documentation
- Ensures that all employee files are updated and accurate, including personal information, employment history, and compliance documents. Regularly audit records to ensure completeness and adherence to company policies and legal requir

📌 Advisor, HR Shared Services Centre (Toronto)
🏢 Baycrest
📍 Toronto