Family Innovation Corp. (FIC) is a multi-family office providing multiple services, including estate planning, risk management, financial counsel, trusteeship, investment advice, and other services.

We recognize excellent relationship management, accurate, actionable, and sound advice, and the desire to deliver the best quality work, improving the groups overall performance and increasing its value-added capacities.

Summary

We are looking for a Compliance Officer to join one of our portfolio companies and support its compliance, regulatory, anti-money laundering, privacy, licensing, and online insurance distribution requirements across Western Canada.

This role has two primary functions. The first is to oversee compliance for an insurance company offering specialized life insurance services to a niche client base. The second is to serve as the individual appointed to the relevant regulators and be responsible for the management and supervision of the licensed business.

The successful candidate will support compliance across British Columbia, Alberta, Saskatchewan, and Manitoba and must be eligible to hold the required life insurance licences and regulatory appointments in each province.

Role Overview

Corporate Compliance

- Maintaining the company's written compliance policies and procedures and keeping them current as legislation changes
- Tracking requirements from the Insurance Council of British Columbia, Alberta Insurance Council, Insurance Councils of Saskatchewan, and Insurance Council of Manitoba
- Advising the business on regulatory and legislative changes




- Maintaining compliance with CCIR and CISRO guidance and principles related to the conduct of insurance business and fair treatment of customers
- Reviewing compensation and incentive arrangements for potential customer impacts
- Maintaining licensing records for the company and its representatives, including licence status, continuing education, and errors and omissions coverage
- Managing the complaint handling process and maintaining the complaint register
- Conducting compliance monitoring and file reviews, documenting findings, and tracking remediation
- Preparing compliance reports for senior management
- Managing regulatory examinations, audits, and information requests
- Delivering compliance training to staff and licensed representatives

Anti-Money Laundering

- Acting as the compliance officer appointed under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act
- Maintaining the written compliance program, business risk assessment, and training program
- Ensuring the compliance program remains risk-based and effective
- Completing the required effectiveness review at least every two years and reporting the results to a senior officer
- Submitting required suspicious transaction, terrorist property, large cash transaction, and large virtual currency transaction reports




- Maintaining client identification records and ensuring records are retained for the required periods

Privacy

- Acting as the individual accountable for privacy compliance under PIPEDA and the British Columbia Personal Information Protection Act
- Maintaining privacy policies, consent practices, and safeguards
- Managing privacy breaches and required notifications and reporting
- Regulatory Appointments & Supervision
- Acting as nominee in British Columbia and designated representative in Alberta and Saskatchewan
- Taking responsibility for the management and supervision of the licensed business
- Establishing supervision standards for licensed representatives based on their qualifications, experience, and the business being conducted
- Ensuring only appropriately licensed individuals act for the business
- Monitoring licences, continuing education, and errors and omissions coverage
- Ensuring required corporate errors and omissions coverage is maintained
- Screening representatives before appointment and monitoring them thereafter
- Completing required regulatory notifications relating to the business, representatives, and licensing status

Online Distribution

- Overseeing compliance of the website and online application process
- Ensuring required customer disclosures are available before purchase
- Ensuring customers are clearly informed about whether advice is provided as part of the sale
- Ensuring needs analysis and suitability information is collected, documented, and retained
- Ensuring the full sales record is captured and maintained
- Reviewing marketing and advertising materials before use

Licensing Requirements

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📌 Compliance Officer (Vancouver)
🏢 Family Innovation
📍 Vancouver