The Business Systems Integrator is responsible for designing, administering, integrating, securing, supporting, and continuously improving TRG's SharePoint, Microsoft 365, and business application environment. The role's primary focus is SharePoint Online and Microsoft 365, including the company intranet, department sites, information architecture, permissions, platform administration, adoption, and end-user training. The role also administers and supports ERP, HubSpot, internal applications, and system integrations, working directly with business stakeholders to understand needs, workflows, and pain points and translate them into practical, supportable technology solutions. In addition, the Integrator supports cybersecurity, identity, and access controls across Entra ID, MFA, Conditional Access, endpoint and data protection, security monitoring, vulnerability follow-up, and cybersecurity awareness. Strong documentation and governance are expected across all supported platforms. The position reports to the IT Manager, has no direct reports, works closely with business users, development resources, vendors/MSPs, and security partners, and may participate in after-hours support for urgent cybersecurity or critical system issues.

Compensation: Starting at $90,000 annually, depending on experience.

- Stability & Growth : Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us
- Comprehensive Benefits Package : Enjoy extended health and dental coverage, RRSP matching, a monthly profit‑sharing bonus,



and access to our Employee & Family Assistance Program.
- Career Development : We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
- Vibrant Team Culture : We know how to have fun— It’s part of our DNA From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
- Make a Real Impact : Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
- Be Proud of Where You Work : We have a robust reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

SharePoint & Microsoft 365 (40%)

- Design, configure, publish, and maintain the company intranet and department SharePoint sites, including information architecture, hub/site structure, pages, navigation, web parts, libraries, lists, metadata, views, search, and content lifecycle standards.
- Administer Microsoft 365 services including Teams, groups, licensing, user provisioning, selected Exchange Online settings, SharePoint permissions, service health,



and platform administration.
- Coordinate SharePoint migrations, testing, launches, ownership, governance, access, adoption, support, and optimization.
- Deliver end‑user/owner training, user guides, adoption support, and knowledge transfer.

Systems, Applications, Integration & Process Improvement (30%)

- Administer and support ERP, HubSpot, internal applications, and assigned business systems, including configuration, access, troubleshooting, vendor coordination, and issue resolution.
- Partner with stakeholders to understand system needs, workflows, priorities, outcomes, acceptance criteria, data/security considerations, dependencies, and support requirements, translating them into practical technology and process improvements.
- Coordinate integrations, data flows, vendors/developers, testing, and automation using Power Automate, PowerShell, APIs, or other tools.
- Coordinate UAT, business validation, release readiness, communications, training, rollout, post‑production support, feedback, defects, and corrective actions.

Cybersecurity, Identity & Access Control (20%)

- Support security controls across Entra ID, MFA, Conditional Access, identity risk, privileged roles, guest/external access, Intune, Microsoft Defender, Purview/DLP, and related Microsoft 365 capabilities.
- Perform first‑line security monitoring, alert review, triage, investigation, incident support/escalation, hardening, and follow‑up using established playbooks and change controls.
- Support vulnerability remediation, access reviews, Zero Trust initiatives, cybersecurity roadmap activities, risk/gap tracking, and coordination

📌 Business Systems Integrator (Richmond)
🏢 The Radius Group
📍 Richmond