Join apply for the Account Manager, Influencer Marketing role at The Influence Agency

The Influence Agency is a growing marketing agency that specializes in Influencer Marketing, Social Media Management, Content Strategy & Development, SEO, Paid Media, Web Design & Development, and much more

We’re looking for a sharp, creative, and client-focused Account Manager to join our team At our agency, we call them Client Success Managers (CSM) and they are responsible for account management, strategic input, execution, optimization and reporting on campaign success.

This is an exciting position at a fast-moving agency that is focused on challenging industry norms and developing programs that are best in class. Our CSM will have the opportunity to contribute to a wide assortment of digital marketing campaigns for well-known brands, with a focus on Influencer Marketing.

We’re working in a hybrid model We’re looking for someone who is located in or around the GTA with the ability to travel to our West End location 3 days a week.

Personal Characteristics

- Cares greatly about their clients, coworkers, and self
- Highly empathetic, positive, respectful and competitive
- Open-minded, curious, inclusive and trustworthy
- Hard-working, prompt, organized, effective, detailed, and has meticulous follow-up
- A passion for learning and improving
- A natural problem solver that identifies solutions
- Sense of humour
- Ability to think quickly and learn fast
- Is a team player but also knows how to work independently

Abilities & Skills

- Able to work closely across departments to execute programs with multiple monthly recurring services




- Has a strong understanding of Influencer Marketing, Public Relations, Event Marketing, and Digital Creative Services best practices with an ability to speak confidently and explain these to clients
- Excellent analytical skills and leverage data, metrics, analytics and consumer behaviour trends to drive actionable insights and recommendations
- Can manage budgets and campaigns across all digital channels to drive strong return on investment and efficient customer acquisition cost
- Excellent communication skills to be the glue between clients and our operations team. Strives to do good for their clients and provide them a stellar customer experience.
- Baseline knowledge of SEM services (paid media, SEO, web development, CRO) is considered an asset

Experience

- 4+ years of account/client management experience in the marketing space
- At least 3 years experience coordinating and executing influencer marketing campaigns end-to-end
- At least 1 year of sales experience in some capacity is an asset
- Experience in a marketing agency is strongly preferred

Key Responsibilities

The ebbs and flows of work at an agency may require you to pitch in on a variety of projects in different ways. The right candidate will embrace the diversity of this environment,



and view it as an opportunity to learn and try new things.

Influencer Marketing

- Source appropriate influencers for a wide variety of campaigns, ensuring all boxes are checked to make them a relevant fit
- Create and coordinate accurate and well-formatted contracts for influencers and their agents with concise briefing
- Execute the communication required between influencer and client to see the campaign to the finish line

Reporting & Client Management

- Create standard monthly marketing reports, reporting on all areas of performance, communicating good news stories and how campaigns will be optimized as they continue to grow
- Demonstrate a thorough understanding of metrics and what each metric’s benchmark should be
- Confidently create presentation frameworks with a logical flow, speaking to multiple sections during presentations
- Create and highlight strategic recommendations through storytelling and harnessing strong service knowledge
- Upsell services (where beneficial to the client)
- Produce clear and concise emails to clients with minimal oversight, building a solid relationship by fostering trust and transparency

Internal Program Management

- Work with various team members and departments to ensure all aspects of a client’s campaign are running smoothly and dynamically, adjusting when necessary
- Maintain regular contact with supporting departments to ensure tasks are being completed in a timely manner
- Hold regular meetings, discussions, and brainstorms with different teams to optimize campaigns and hit KPIs

New Client Setups

- Lead implementation of a digital media pla

📌 Account Manager, Influencer Marketing (Toronto)
🏢 The Influence Agency
📍 Toronto